Registered Credit Cards
A bidder can have a single credit card only registered to their account. This credit card can then be charged during checkout without having to re-enter the card details.
A credit card can be registered to a bidder:
- via the event website when they purchase a ticket or register online;
- via the event website through the My Account page;
- when the bidder is added through the Add New Bidder page;
- through the Bidder Details page; or,
- when you Check In Bidders.
Register A Card
On the Bidder details page, under Credit Card, click Register Credit Card.
A popup Register Credit Card window will appear.
To use an external USB card reader, click Swipe Card. See Credit Card Readers And Swipers for more information on these devices and how they work with Auctria. A Swipe credit card window will appear prompting you to swipe the card through the reader.
If the swipe is successful, the window will close and the card number and expiration date will appear in the Register Credit Card details.
When using a credit card reader, only the credit card number and expiration date are read. The Card Verification Code (CVC), found on the back of most credit cards, is not present on the magnetic strip, so it is not available by swiping the card. You can either type the CCV security code in manually or you can set the credit card settings to make the CCV security code optional. If you do not have a card reader, simply enter the credit card number, CCV, and expiry.
Click Submit to register the credit card.
The Bidder Detail page will show registered card available, and the History tab will list that the card was changed.
An example entry after a credit card was successfully added to a bidder record.
IMPORTANT A credit card reader cannot be used to charge the registered card or add and charge a credit card. All credit card transactions must be triggered by an action on the Auctria platform by the bidder or an organizer.
Viewing Card Details
If a bidder has a registered credit card then this will be shown on the bidder details page.
To view the credit card reference information, click on Credit Card Details button.
An example of the information available in Auctria for the registered credit card.
Remove A Registered Card
To change the registered credit card information, you must first remove the existing credit card and then add the new credit card. The registered card can be removed from the bidder details page.
Click on the Credit Card Details button and then click Remove Card. A Removal Confirmation window will appear asking you to confirm you want to remove the credit card.
Click Continue to remove the credit card.
Seefor more on this "System Email" if you want to send a request to your bidders without a registered credit card on file.
Reviewed: November 2022