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Text Settings

January 2023: the current dashboard release has new graphics and some interface changes. Many screenshots still reflect the older release and will be updated shortly.

The Text Settings page, once set up, provides an overview of the Text Messages phone number, credits, and registration options.

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Event Phone Number

This will be the number used for texting messages to and from. See Texting Set Up for more information.

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An example taken from a demonstration event.

IMPORTANT

Phone numbers are only associated directly with a single auction at a time although they can be used for any event managed by the organization.

Text Messages

Text credits are shared across all events associated with an organization. The number of "Current Text Credits", "Texts Sent", and "Texts Received" will be summarized in this section.

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An example showing the summary for text credits used.

Text Based Registration

This section manages the options associated with bidders registering via text message as well as the messages sent as the text for notifications sent with successful donations and item won notifications.

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Assume bidder's phone# is text capable

A bidder can have a phone# and a cell phone# set. If this option is enabled then texts will be sent to the bidder's phone# if the cell phone# is not specified. Otherwise only bidders with a cell phone# set will receive text messages.

Allow bidders to register by text message

If this option is enabled, bidders will be able to register by texting register <name> (replacing <name> with their name) to the auction phone number.

Automatically register bidders when they bid/donate:

If this option is enabled, bidders will be registered automatically if they participate in bidding or donate to the auction via text message.

IMPORTANT

In these cases, the bidder record will only have the cell phone number listed. The bidder will need to have their details updated afterward via the auction website or by an organizer.

Allow bidders to associate their bidder# by texting:

If this option is enabled, bidders will be able to associate their cell phone with their bidder number by texting to the auction phone number:

  • claim <bidder#> (replacing <bidder#> with their actual bidder number); or,
  • claim <email> (replacing <email> with the email they registered with).

If this option is enabled, a payment link will be automatically added for bidders to pay online (requires credit card processing be enabled). This will add a pay at <link> part to the donation response message.

Response message when a donation is successful

Specify how the system responds to someone texting in a donation. The default message can be modified to some extent.

Donation of {{ Amount | currency }} successful!

Text for item won notifications

Specify the additional text being sent with the text message version of the Item Won Notification. The default message can be modified to some extent.

Thank you for taking part in our fund raiser this year!

INFORMATION

See the Online Bidding Notifications section for the option to enable/disable adding a pay at <link> part to the message. The option is enabled by default.

WARNING

Placeholders (for an example, see the "Response message..." above) can be used with these text notifications. See the Template Reference sections for more details. (advanced)

Text Settings Sidebar

  • Transfer Phone Number
    You can use this action to move a phone number from one auction to another. A popup window will appear with a drop-down selector to choose the auction. img

  • Text Profile
    Clicking on this will take you to the Text Profile dashboard.

  • Text-To-Give
    Clicking on this will take you to the Text-To-Give dashboard.

  • Buy 1000 text credits
    Clicking on this will take you to the Auctria online store pre-populated with the details for 1000 credits to be purchased.

  • Buy 2000 text credits
    Clicking on this will take you to the Auctria online store pre-populated with the details for 2000 credits to be purchased.

  • Buy 3000 text credits
    Clicking on this will take you to the Auctria online store pre-populated with the details for 3000 credits to be purchased.

  • Send Text Message
    Opens the Send Custom Text page.

  • Send Text Statement
    Opens the Text Statements page.

  • Refresh Settings
    This refreshes the page.

  • Back to Communication
    This returns back to the main Communication dashboard page.

Reviewed: January 2023