How To Refund Tickets
To Refund Tickets requires a two-step process:
Delete the Tickets purchase, see How To Remove An In-Progress Bid for more details.
Delete the "Guest of..." bidders associated with the Tickets item sale (this is generally seen if there are Meal Choices that have been selected for these guest tickets).
Optional, reset the next bidder number to be issued. See Assigning Bidder Numbers > Next assigned bidder# on the Bidder Numbers concepts page for more information.Refund the (credit card) payment (or issue a "Partial Refund"), see Credit Card Refunds for more details.
NOTE: the payment is not attached to the Tickets purchase and will remain "on account" unless refunded. The payment will be used as a credit if not refunded.
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Last reviewed: November 2023