First Steps

If you have not used Auctria for an event, you must start by signing up for an account.


All events in Auctria belong to an Organization.

When setting up your account, you were prompted for details about your Organization.


You can review or change this information under the main Auction Dashboard menu using the Organization link. See Organization Details for more information on this.

Your email address can be associated with multiple Organizations, providing the opportunity for Switching Organizations as needed.

You will receive an email at the address you provided, which will need to be confirmed to completely set up your new organization/email address account.

 ∞ Organizations
 ∞ Details
 ∞ How To Switch Organizations
 ∞ Auction Dashboard

Events are created within an Organization, and each Organization can have multiple associated events.

Some basic details about your event would have been entered when you filled in your initial account information, such as the Auction name, during the setup. You can update these details by following the Auction link in the main Auction Dashboard menu.


An example from a demonstration event.

For more in-depth information, see the following:

 ∞ Auction Dashboard
 ∞ Auction
 ∞ Auction Details
 ∞ Auction Permissions

Users are individuals with access to the administration side of your auction and may help add items, register bidders, record bids, run checkout, etc. If you need to add Users to help with organizing your event, you would use the Adding Users functions and set their appropriate User Permissions.

The current subscription plan limits the number of User Accounts. Please visit our Auctria Online Storeopen in new window website for information on plan features.

We recommend an Administrator User Account that is readily accessible by the "Organization" in case the current "administrator(s)" move on to other projects. This is not a requirement, although it does help to future-proof the organization and access to its management functions.

For more information, see the following:

 ∞ Adding Users
 ∞ User Permissions

Items are crucial to all events in Auctria, and one of the first tasks is to Add Items you will be offering your guests at the event or for sale from the Event Website.

See  ∞ Add New Item for more specifics.

When you create items, you must set the item to be one of the Auctria Item Types. The default will be to use the Online item type.

The Item Types are pre-set by Auctria with specific functionality assigned to each type. Before you set up your items, it is best to understand the different item types.

The item type can be changed at any time. This may change how Auctria handles the item. Please double-check that the item behaves as expected if you change its type. Please read more on Item Types for more information on this.

More Reading

In today's digital world, having a website for an event is just a matter of course.

Auctria provides the tools to quickly and easily generate a website for your event. Once you settle on your items, the next step should be getting your website ready and letting your potential donors, bidders, and sponsors know about your event.

Look at the How To Create A New Auction Website page to start the ball rolling.

Setting up the Organization and Auction, settling on items, and publishing a website are all you need to get started. However, there are still many features Auctria offers to make your event that much better for you and your guests.

Credit card processing integration (optional)

Auctria offers Credit Card processing integration with a recommendation for using Stripe.comopen in new window. For more details on this (and details for using Authorize.Net), please read our Credit Cards sections of our User Guide, especially the page about Connecting A Stripe Account.

 ∞ Concepts - Credit Cards
 ∞ Credit Cards (main)
 ∞ How To Connect A Stripe Account

Add More Checkout Payment Options (optional)

Another thing to consider when setting up the Organization and Auction is how the bidders, donors, and sponsors are "paying" for their contributions. Sometimes, more than the default Cash, Check, and Other options may be needed. If you think this might be your case, too, look at the Checkout Payment Options page for more details.

Text Messages (optional)

Almost everyone has a mobile device, and most guests will understand and often use Text Messages. Auctria provides an option to allow you to give this to your bidders. Aside from our free Mobile App, bidders can text in their bids, registration, donations, etc.

The Text Messages feature set is included with Emerald and Diamond subscription plans. First, review the Text Messages section.

Feel free to view and use the checklists we reference in the article Auctria Timeline & Checklistopen in new window.

Learn about related topics:

Last reviewed: October 2023
First Steps
The first steps you would take with Auctria when creating an Auctria account and setting up your organization.
getting started,first steps