Learning Auctria

Thank you for choosing Auctria.

Auctria aims to be a flexible and easy-to-use tool to help you maximize your fundraising.

Our video gives a quick tour of the Auctria software and how it works:

Auctria Video

There are a lot of features in Auctria and this guide will lead you through getting started with the basics and then using the more advanced features.

Staying Up-To-Date

In an effort to help with keeping readers up-to-date, we use flags to indicate when content is updated and/or added to the User Guide. The following legend may be of assistance:

(new) new content (often added within the last three to four months)
(updated) updated content (generally updated within last three to four months)
(advanced) advanced usage reference, may not be directly supported
(archived) archived content, may no longer be applicable but retained for reference

NOTE: Other "Flags" may be found. The above are the most common in the User Guide.

Case Studies

For some examples of how Auctria can be used in different events, please read our Case Studiesopen in new window.

Getting Started

If you are new to Auctria, we recommend looking through the Learning Auctria section to get a good feel for the basics of navigating the site and making changes.

You can use the Demo Auction to try out the site without worrying about affecting anything in your own account.

Once you are comfortable, you can work through our Quick Start Guides to quickly get the basics of your event up and running.

Digging In

To learn more about how Auctria works, see the collections in the CORE section of the User Guide. In particular, this section will cover how online bidding is handled.

Then, to dig into the details of using the site, see the WEBSITE section.

Getting Help

If you need more help, you can reach out to us anytime via email at help@auctria.com or, when you are signed into the site, click on the support icon (the speech bubble) in the top-right of the page.

Leave us a message with the questions you have, or the issue you are running into, and we will get back to you as soon as possible.

Auctria Resources

At the top of the main Event Dashboard is a link to the Auctria Resources page in the application.


Clicking on the Auctria Resources button will take you to a page with many links, videos, and other useful references. You will find quick start information, links to our webinars, and links to various checklists and other useful references to help you have the most successful fundraiser.

Auctria Launch

Auctria Launchopen in new window is a per event add-on service to your Auctria paid license plan.

Our Auctria Launch service takes the event set-up work off your to-do list. Our dedicated Auctria Launch team will put together the fundraising event on the Auctria platform so you get more free time.

In this section:

  • A collection of useful and informative resources.
  • A curated collection of pages found to be both popular and helpful from the Auctra User Guide.
  • A listing of common terms used in the Auctria platform and what can be expected when discussing them.
  • Need help? This collection of information will get you looking in the right direction.
  • A quick reference into the costs associated with using Auctria for your fundraiser.
  • Want to give Auctria a try? Here is one place you can do that.

Last reviewed: June 2023
Learning Auctria
Learn more about how Auctria can help with your event including support, resources and Quick Start Guides to get you moving quickly to a successful fundraising event.