Update Ticket Details From My Account Page

From their My Account page, a bidder can update the Ticket Details assigned to them by clicking the See Tickets button.

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An example from a demonstration event.

Update Details

Clicking the See Tickets button, or clicking the Update Details button in their E-Ticket, will open the Tickets Hub dashboard for the bidder.

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An example from a demonstration event.

Clicking one of the Update buttons will open the Ticket Details window for the specific ticket.

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An example from a demonstration event.

Transfer Ticket

After a ticket is assigned, the guest's contact details cannot be edited. Instead, you can transfer this ticket to someone else.

Clicking the in-app link will change the Update Ticket window to the Transfer Ticket window.

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An example from a demonstration event.

Update Meal Choice

The bidder can also select or change their Meal Choices option from a drop-down selector of available choices.

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An example of possible meal choices.

Update Ticket

Once changes have been made, clicking the Update Ticket button will save them and close the window, returning the bidder to the Tickets Hub.

Clicking on the Cancel link will close the window without saving any changes and return the bidder to the Tickets Hub.

Ticket Information

Clicking on the "flip" icon () will turn the ticket over for the bidder to see more specific details and, as needed be able to resend an e-Ticket.

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Last reviewed: February 2024
UpdateTicketDetails
/online_experience/my_account/update_ticket_details/
online_experience
my_account
update_ticket_details
Update Ticket Details From My Account Page
Updating bidder ticket details through the My Account dashboard.