Frequently Asked Questions

January 2023: the current dashboard release has new graphics and some interface changes. Many screenshots still reflect the older release and will be updated shortly.

Our Frequently Asked Questions (F.A.Q.) page!

The following links go to specific frequently asked questions... and their answers! Don't forget to have a look in the "Working with..." sections for more information as well.


Bidder Experience


Bidder Questions


Bidding/Sales Questions


Communication Questions


Credit Cards Questions


Donor Questions


Item Questions


Online Settings Questions


Organization Questions


Printed Forms Questions


Tickets Questions


Website Questions