Reference: Tickets

Tickets items in Auctria are specially configured For Sale Items that have an admission quantity set and will be used either for admission to an (in-person) event or, optionally, as a means to restrict bidding in the auction catalogs.

Tickets items sold through the Event Website (or manually using the Sell Tickets dashboard function) will trigger the full Registration/Checkout process and create a participant record for the purchaser as part of that process. Tickets are tied directly to Reference: Participants and Participant Record creation.

Auctria can track your ticket sales and provide E-Tickets to guests. This will allow them, for example, to pre-register Reference: Credit Cards and update their contact information before the event.

Admission Tickets Dashboard

How Did I Get Here?

To access the Admission Tickets dashboard click on Tickets in the event dashboard sidebar menu.

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An example from a demonstration event.

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An example from a demonstration event.

The Admission Tickets dashboard provides an overview with quick references to the # of ticket items, # of tickets sold, $ of tickets sold, and the # of tickdts deactivated in clickable blocks.

Admission Tickets Dashboard Sidebar

Actions

Communication

Reports

  • Tickets Sold links to the "Tickets Sold" page.
  • Ticket Items links to the "Ticket Items" page.
  • Tickets Report links to a "Purchased Tickets" list report.
  • Deactivated Tickets links to the "Deactivated Tickets" list report.
  • Mismatched Tickets Report links to a "Mismatched Tickets" list report.

Recently Sold Tickets

The Recently Sold Tickets section shows a list of recent ticket sales with their respective ticket number, purchaser, guest, and when the ticket was sold. These can be followed through, by double-clicking on the row, to the Ticket Details.

Event Details

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An example from a demonstration event.

Event date

  • This will be the date added to mobile wallets.

Event start time

  • This will be the time added to mobile wallets.

Event location

  • THis will be the location added to mobile wallets.

Ticket Options

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Maximum number of tickets to sell, across all ticket items

  • The maximum number of tickets that can be sold. Leave 0 or blank for unlimited. Individual item quantity will also be enforced.

Send tickets by email to guests

  • When a ticket is purchased and the guest's email address is entered, send them an email with an E-Tickets.

Email a ticket statement when selling tickets from the dashboard

Create participants for 'unknown guests'

  • When a participant purchases a ticket but does not provide guest information for all the tickets, create placeholder participants labelled 'Guest of ...' for the extra guests.

See Ticket Settings for more details.

Meal Choices

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An example from a demonstration event.

Meal choices

  • These are the choices your guests will be offered. They are added as a comma-separated list of choices.

Require meal choice

  • This toggle option indicates if the meal choice is required.

Meal choices change cut-off

  • If there is a cut-off time for changing guest choices for their meals, you would set it here.

Online Ticket Checkout Options

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An example from a demonstration event.

Ask if a ticket purchaser will be attending with their partner when multiple tickets are purchased

  • This is a toggle property for checking when a purcahser is buying multiple tickets.

Ticket quantity at which to ask if they are buying on behalf of a company

  • Set this quantity to trigger asking the purchaser if they are buying on behalf of a company.

Registration Contact Options

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Set which contact details will be asked for and, as set, required.

  • Ask for participant's address
  • Require participant's address
  • Ask for participant's phone#
  • Require participant's phone#
  • Ask for participant's website
  • Ask for participant's company
  • Ask for reference number from participant
  • Ask for participant's seating preference

Registration Guest Contact Options

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Set which guest contact details will be required.

  • Require guests's name
  • Require guests's email
  • Require guests's address
  • Require guests's phone#

Last reviewed: February 2024
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Reference: Tickets
Track event admission tickets and accurately track your guests.
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