Tickets
WARNING
Ticket Items should only be used for event admissions and other similar gate-keeping measures. Please do not enable this feature set for items that represent other kinds of "tickets", such as raffle tickets, drink tickets, etc.
Tickets items in Auctria are specially configured For Sale Items that have an admission quantity set and will be used either for admission to an (in-person) event or, optionally, as a means to restrict bidding in the auction catalogs.
Tickets items sold through the Auction Website (or manually using the Sell Tickets dashboard function) will trigger the full Bidder Registration/Checkout process and create a bidder record for the purchaser as part of that process. Tickets are tied directly to Bidders and Bidder Record creation.
Auctria can track your ticket sales and provide E-Tickets to guests. This will allow them, for example, to pre-register Credit Cards and update their contact information before the event.
Overview
Ticket Dashboard
To access the Ticket Dashboard click on Tickets in the main Auction Dashboard menu.
An example taken from a demonstration event.
An example taken from a demonstration event.
The Ticket Dashboard provides an overview with quick references to the # of ticket items, # of tickets sold, and the $ of tickets sold in clickable blocks at the top of the page.
Recently Sold Tickets
The Recently Sold Tickets section shows a list of recent ticket sales with their respective ticket number, purchaser, guest, and when the ticket was sold. These can be followed through, by double-clicking on the row, to the Ticket Details.
Ticket Options
Maximum number of tickets to sell, across all ticket items
The maximum number of tickets that can be sold. Leave 0 or blank for unlimited. Individual item quantity will also be enforced.
Send tickets by email to guests
When a ticket is purchased and the guest's email address is entered, send them an email with an E-Tickets.
Email a ticket statement when selling tickets from the dashboard
When tickets are sold via the Sell Tickets page email a Ticket Statement to the purchaser.
Create bidders for 'unknown guests'
When a bidder purchases a ticket but does not provide guest information for all the tickets, create placeholder bidders labelled 'Guest of ...' for the extra guests.
See ∞ Ticket Options for more details.
Tickets Dashboard Sidebar
Actions
- Sell Tickets ∞ links to the Sell Tickets page.
- Add New Ticket Item ∞ links to the Ticket Dashboard - Add Ticket Item page.
- Repair Tickets ∞ links to the Repair/Reissue Tickets page.
Communication
- E-Tickets ∞ links to the E-Tickets page.
- Ticket Statements ∞ links to the Ticket Statements page.
Reports
- Tickets Sold ∞ links to the "Tickets Sold" page.
- Ticket Items ∞ links to the "Ticket Items" page.
- Tickets Report ∞ links to a "Purchased Tickets" list report.
- Deactivated Tickets ∞ links to the "Deactivated Tickets" list report.
- Mismatched Tickets Report ∞ links to a "Mismatched Tickets" list report.
Last reviewed: February 2023