January 2023: the current dashboard release has new graphics and some interface changes. Many screenshots still reflect the older release and will be updated shortly.

To access the Shipping options for the event, from the main Auction Dashboard go to Items and then click on the Shipping button in the Actions sidebar menu.



The Shipping functions is used as an Auction Website only feature. You cannot add Shipping via the dashboard. It only appears for the bidder while checking out online.


You can manually add additional Shipping charges via the dashboard using a For Sale Item. See How To Manually Add Shipping And Handling for more details.

Video: Shipping

Auctria Video September 2020

Shipping Dashboard


The Shipping dashboard allows you to set the Shipping Policy, Default Shipping cost, and Max Shipping cost. Fulfillment Options can also be set from this dashboard.

Shipping Policy


The event Shipping Policy is selected from a drop-down with the default being Optional.

  • Optional Using the Optional setting will let the bidder optionally pay for shipping if there are shipping fees assigned to the item the bidder won.
  • Mandatory Using the Mandatory setting will require the bidder to pay for shipping if there are shipping fees assigned to the item the bidder won.

Default Shipping


Amount of shipping for each item that doesn't specify its own amount.

Max Shipping


Limit on the total shipping a bidder can be charged.

Example: Fixed Shipping Cost

In those cases where you want to set a Fixed Shipping Cost you will need set the values for Default shipping cost and Max shipping cost equal to the "fixed" shipping cost.


Example: Fixed (mandatory) shipping cost of $25.00

Fulfillment Options

You can provide a list of Fulfillment Options to bidders that will appear in the checkout screens. The list of option you want to make available would be entered in a comma (,) separated list.


Example: Fulfillment Options with Shipping

Pickup in East End,Pickup in West End,Shipping:$

This will provide three (3) options for the bidders to choose from in the checkout process. The first two options, in this case, are for two different "Pick-Up" locations and the third option will add the default shipping amount to the bidder's account.

Item Details Options

The Shipping option settings will be applied as a general default to all items with some exceptions.


  • The item Shipping Cost will override the Default Shipping.
    • A negative item Shipping Cost will not charge shipping for that item.
  • Donation type items will not get charged "shipping".
  • System items cc.fees & SHIPPING will not get charged "shipping".

Reviewed: March 2023