The Transfer Payment Action will allow you to transfer money between bidders.
This can be necessary, for example, if the payment was recorded against the wrong bidder or a refund was incorrectly assigned to a bidder.
Transferring funds will not change the event income or affect credit card payments.
The amount will simply be debited from one bidder account and credited to the other.
To transfer a payment/money, the following needs to be done:
- Choose the Transfer From bidder (using the "Choose Bidder" finder);
- Choose the Transfer To bidder (using the "Choose Bidder" finder);
- Enter the dollar Amount;
- (Optional, although recommended) Enter appropriate Notes; and,
- Click the Transfer button.
A list of recent transfers will be shown in this section.