Key Topics: Tickets

An important aspect of an in-person event is often Tickets. Tickets are a specially configured For Sale Item that provides a means to have an admission requirement to an in-person event; or, as needed, a means to restrict bidding to those that have been assigned a ticket.

Tickets are tied directly to Bidders and Bidder Record creation. Tickets should be used for event admission and similar requirements only.

When selling tickets via the Auction Dashboard, always use the Sell Tickets function to ensure the connection to bidder record creation is maintained.


  • Introduction To Tickets
    • You can use Tickets to track in-person event admissions as well as provide E-Tickets via email to guests that have been assigned a ticket. You can also use Tickets items to optionally restrict bidding in auction catalogs.
  • Tickets
    • Tickets items in Auctria are specially configured For Sale Items that have an admission quantity set and will be used either for admission to an (in-person) event or, optionally, as a means to restrict bidding in the auction catalogs.
  • Add New Ticket Item
    • The best method to create a Tickets item is to use the Add New Ticket Item Action on the main Tickets dashboard. This will ensure the Ticket item has its type set to For Sale and has an Admission Tickets Included value greater than or equal to 1. This value represents how many bidders will be accounted for per ticket.

Selling Tickets

Although your guests will mostly be buying tickets you can also sell them tickets via the Auction Dashboard. The only way to do this correctly is to use the Sell Tickets function as it will trigger the bidder creation process where the Record Purchases function would only record the sale of the For Sale Item (the Tickets item in this case) and not attach any bidders to it.


  • How To Add Event Tickets To Your Website
    • The Auctria platform uses a dedicated Tickets item for such things as admission to the event being held by the Organization and/or as a "gate-keeping" measure for bidding. The Tickets items themselves are specially configured For Sale Items -- essentially the Admission Tickets Included value has been set.
  • How To Add Early Bird Tickets
    • Early Bird Tickets are generally those sold prior to regular Tickets being sold for an in-person event.
  • Set Up Tickets For Limited Times
    • Tickets can be sold on the website for a specified time period. Using the "Override start" and "Override end" times on the specific ticket item you can assign when, and for how long, a ticket will be available on the website.
  • Sell Tickets
    • Ticket items can be sold from the main Auction Dashboard's Tickets menu item. This is the only recommended method for organizers to sell ticket directly to guests.

Admission Tickets Included

All Ticket items require a value be set for the Admission Tickets Included in their Pricing section. The quantity here triggers the underlying functionality to create the correct number of "tickets" and build out the bidder records attached to the Tickets item sale.


Buying Tickets

When a visitor to your auction website purchases a ticket item, the Bidder Registration/Checkout functions are triggered during the Checkout process.

Ticket Extras

Providing Ticket Items for your guests also allows you to add some additional features such as providing for Meal Choices as well as creating Tables and assigning Seats to those table.

Meal Choices

Along with helping with the management of attendance using Ticket items also allows you to have Meal Choices as an options for the ticket item.

Tables And Seating

As part of the Ticket Item set up you can also create a Table when the ticket is purchased. Often this is when there are larger numbers of admissions included with the ticket as well as being a very common approach to "Sell Sponsorships" for an event.

See Tables And Seating for more information on how these feature sets work.

Last reviewed: June 2023
Key Topics: Tickets
Learn about how tickets can be used to track the guests registered for your event.