The My Account page gives bidders an overview of their account. This information includes their Account Summary, Bidder Details, Transactions, and buttons to See Tickets, Pay Now, Update their Bidder Details, and a Set Password button.
The Account Summary section shows the account totals and includes a Pay Now button (if credit card integration is enabled).
To begin the Paying Online process, click either the Pay Now button or the Shopping Cart icon after signing into the event.
Clicking on one of these triggers will open the Shopping Cart as it appears for those with a current Bidder Record for the event.
This process continues in the same manner asdefault functionality.
If a Donation has not yet been paid for, a Remove button will be available for the bidder if they change their mind.
Clicking the See Tickets button will open the Auctria Ticket Hub dashboard, where the bidder can manage the tickets they have purchased, including updating bidder details, menu choices, etc.
For more information, see.
The Bidder Details section shows the current contact information, which includes their Credit Card (if registered) and their Meal Choice (if applicable with their assigned ticket), and allows them to Update most of this information at the click of a button using the Update and/or Set Password buttons. Bidders can also force a Sign Out from this page.
Clicking the Update button will open the Update Details window, allowing the bidder to update their address details.
The Set Password button will open the Set Password window, allowing the bidder to change their password at their convenience.
Bidder Credit Card Updates
Add Credit Card
If the bidder does not have a credit card on file, they can click on the Register Credit Card link and open the Register Credit Card window.
Remove Credit Card
The bidder can click the Remove Card link to clear their registered credit card.
Clicking on the Remove Card link will also pop up a confirmation window to verify the bidder wants to remove their registered credit card.
At the bottom of the page, the Account Summary and Bidder Details sections are additional sections related to any transactions the bidder would have been involved with. The transactions listed will appear in a "statement" format for easy review.
This section shows similar details to what can be expected on the guest's Bidder Statement.
This is the same information displayed after clicking the Pay Now button or the Shopping Cart icon.
Last reviewed: November 2023