# Text Messages (updated)

IMPORTANT
The Text Messages feature set requires a paid subscription to be enabled.

Auctria supports setting up a special phone number that bidders can send text messages to in order to bid in an Online Auctions. This can be used as an alternative to using the Website, the Mobile Bidding App, or in addition to these options.

If enabled, bidders will receive Out Bid Notifications by text message as well as email notifications.

You can also send bulk text messages to your bidders to keep them informed of what is happening at the event.

# Set-Up

Before using the Text Messages feature set you need to request a phone number in your local area code which will be the number bidders text to. If you do not have an Emerald or Diamond subscription, there will be an additional charge for this set-up ($50.00) which activates the phone number for up to a year for a single event. You can use the same phone number across multiple events, though not simultaneously. See Transfer Phone Number (below) under the Actions sidebar menu items.

Initially the Text Messages feature set comes with an allotment of Texting Credits. You will need to purchase text message credits in addition to those if you surpass that allotment amount.

Each message, sent or received, uses a credit (so, for example, a bid message and its acknowledgement would be 2 credits). Credits are available in bundles of 1,000 messages for $25. The set up fee includes 1,000 message credits.

The Emerald and Diamond subscriptions, besides including the Text Messages feature set, also include an allotment of Texting Credits.

See Texting Set Up for more details on the set up process

# Identifying Bidders

A Bidder Record is tied to the use of the texting features using the Cell Phone Number as shown on the bidder details page. See Bidder Details for more information on this record.

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When a text message is received, the number will be matched to the Cell Phone Number value on the appropriate bidder record. If the Cell Phone Number is used on more than one record it will not be matched and the texting function will fail.

Each bidder should have a unique cell phone number, they cannot be shared between bidders.

You can either enter this information manually at check-in, or bidders can enter it during online registration. With Text Messages enabled, you can also Enable Registration By Text allowing bidders to register themselves or Enable Bidders To Claim Their Bidder Number you have assigned.

See Bidders & Phone Numbers for additional information.

# Texting Commands

There are number of commands that bidders can text to the auction number in order to participate in the auction. See Text Commands for more information.

Learn More

Last Updated: 11/11/2020, 9:55:00 PM