# Text Messages (updated)

WARNING
The Text Messages feature set requires a paid subscription to be enabled.
Please also note, this feature set is not available outside of North America at this time.

Auctria supports setting up a special phone number bidders can use to send Text Messages to place bids in the event Online Auctions. This can be used as an alternative to using the Website, the Mobile Bidding App, or in addition to these options.

If Text Messages are enabled, bidders will receive Out Bid Notifications by text as well as the default email notification.

You can also manually send Text Messages to your bidders keeping them informed of what is happening at the event.

# Set-Up

Before using the Text Messages feature set you need to request a phone number in your local area code which will be the number bidders text to and have a completed Texting Profile set up.

You can use the same phone number across multiple events although not at the same time. See Transfer Phone Number (below) under the Actions sidebar menu items for more information about moving the texting number between events as needed.

Initially, the Text Messages feature set comes with an allotment of Texting Credits. You will need to purchase additional text message credits if you surpass the current allotted amount. This can be done at any time. We suggest as soon as possible to ensure fundraiser costs are being kept up-to-date.

NOTE: each message, sent or received, uses a credit (for example, receiving a bid message and sending its acknowledgement would be counted as 2 credits).

Credits are available in bundles of 1000 messages for $25 per 1000.

INFORMATION

The Emerald and Diamond subscriptions both include the Text Messages feature set and an allotment of Texting Credits.

See Texting Set Up for more details on the set up process

# Identifying Bidders

A Bidder Record is tied to the use of the texting features using the Cell Phone Number as shown on the bidder details page. See Bidder Details for more information on this record.

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When a text message is received, the number will be matched to the Cell Phone Number value on the appropriate bidder record.

IMPORTANT
If the Cell Phone Number is used on more than one record it will not be matched and the texting function will fail. Each bidder should have a unique cell phone number.

You can either enter this information manually at check-in, or bidders can enter it during online registration. With Text Messages enabled, you can also Enable Registration By Text allowing bidders to register themselves or Enable Bidders To Claim Their Bidder Number you have assigned.

See Bidders & Phone Numbers for additional information.


# Texting Commands

There are a number of Texting Commands bidders can send to the auction number in order to participate in the auction. See Text Commands for more information.

Learn More


Last Revised: 2021-09-24
Last Updated: 9/24/2021, 4:37:16 PM