Ticket Details

img

An example taken from a demonstration event.

To access the Ticket Details page you will need to double-click on a "Ticket#" or click on the "Details" link displayed at the bottom of the pop-up window when your mouse pointer hovers over the "Ticket#" link.

img

An example taken from a demonstration event.

Summary

The ticket Summary tab has sections for the Ticket, Assignee, and E-Ticket.

  • Ticket
    • TicketId
      This is the actual Ticket#
    • Item
      This is the ticket Item# that was used in the sale of the ticket(s).
    • Purchaser
      This is the bidder that purchased the ticket and links to their Bidder Details page.
    • Created At
      This is the system timestamp for when the ticket was created and can often be a good reference for when the ticket was purchased.
  • Assignee
    • Bidder
      This is the current bidder assigned to the ticket.
  • E-Ticket
    • This is a link to the "E-Ticket" that can be copied and pasted into emails, text messages, etc.

History

The ticket History tab will show any changes to the ticket.

img

An example taken from a demonstration event.

Actions

  • Email Ticket
    This will pop-up a confirmation window to email the ticket (to the bidder's email address). img
  • Create new bidder & assign ticket
    This will pop-up a confirmation window to create a new "Guest of..." bidder and assign the current ticket to the newly created bidder. img
  • Deactivate Ticket
    This will pop-up a confirmation window with a warning.
    img

Last reviewed: January 2023
TicketDetails
/dashboard/tickets/ticket_details/
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ticket_details
Ticket Details