Ticket Details

To access the Ticket Details page you will need to double-click on a "Ticket#" or click on the "Details" link displayed at the bottom of the pop-up window when your mouse pointer hovers over the "Ticket#" link.

SUMMARY

The ticket SUMMARY tab has sections for the Ticket, Assignee, and E-Ticket.

• Ticket
  • TicketId
    This is the actual Ticket#
  • Item
    This is the ticket Item# that was used in the sale of the ticket(s).
  • Purchaser
    This is the bidder that purchased the ticket and links to their Bidder Details page.
  • Created At
    This is the system timestamp for when the ticket was created and can often be a good reference for when the ticket was purchased.
• Assignee
  • Bidder
    This is the current bidder assigned to the ticket.
• E-Ticket
  This is a link to the "E-Ticket" that can be copied and pasted into emails, text messages, etc.

HISTORY

The ticket HISTORY tab will show any changes to the ticket.

Actions

• Email Ticket
  This will pop-up a confirmation window to email the ticket (to the bidder's email address).
  
• Create new bidder & assign ticket
  This will pop-up a confirmation window to create a new "Guest of..." bidder and assign the current ticket to the newly created bidder.
  
• Delete Ticket
  This will pop-up a confirmation window with a warning.
  

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See Credit Card Refunds and Delete Purchase With Payment for more details as needed.