Text Commands

January 2023: the current dashboard release has new graphics and some interface changes. Many screenshots still reflect the older release and will be updated shortly.

The following text message based commands can be sent to the auction phone number (if texting is enabled for the event, see Texting Set Up for more details).


balance

Shows the current closed balance on the bidder's account.

If the bidder is the high bidder on items that are not yet closed the response message will also note the number of items with a winning bid although it will not include those amounts in the total.

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bid

This is the main text command for placing a bid on an item.

text: bid <amount> for <item#>

For example: bid 400 for #123

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You can optionally use item# 203 instead of just #203.

text: bid 400 for item# 203

Bids placed this way will be considered Max Bids by default allowing you to set your maximum bid for the item. You will still receive an outbid notification for this item.

INFORMATION

If the Maximum Bid option is set to Yes, off by default you can place a Max Bid using the bid command.

text: bid <amount> for <item#> proxy

For example: bid 400 for #123 proxy

WARNING

WARNING The ordering of the words in the text command must be followed exactly. If not, the bid will be recorded at its full amount in these cases.

 ∞ Enable Maximum Bidding

 


buy

Your guests will be able to use the buy command to purchase a For Sale Items type items by sending a buy <item#> command to the texting number for the event.

text: buy <item#>

If they texted buy 101 they would purchase item# 101. If they texted buy mulligan they would purchase the mulligan For Sale item. Of course the item number must exist and be a For Sale item for this to function as expected.


claim

This command is used to associate (claim) a bidder# with the cell phone number sending the message. See Enable Bidders To Claim Their Bidder Number on the Bidders & Phone Numbers page for more details.

text: claim


Make a straight "cash" donation which is added to the bidders account, for example donate 99 would pledge a $99 "cash" donation.

INFORMATION

Using the Text-To-Give Default Donation Item setting will record this type of donate pledge to that item directly.

To donate to a specific item, you would use a similar command to the bid option, for example donate 99 to Donation-1 would direct the $99 donation to the Donation-1 Donation Item.

Video: Auctria Donate-by-Text demonstration

Auctria Video 2020-08-18

hello

Checks that the texting feature is working, the auction will respond identifying the event attached to this phone number. This command will give a more personalized response if you are registered (equivalent of web). If you are not registered it will prompt you to register (Bidder Registration/Checkout must be enabled for this).

help

Send more information about the different commands.

For a full list of topics text: help topics

For a special topic text: help <topic> for example help bid


item

Retrieve informations about a specific item, you should text the word item with the corresponding item's number.

text: item <item#>


name

The name command works the same as the current set name command (see below).

text: name <your name>


pay

The pay works the same as the balance command (see above).

text: pay


register

This command is used to register as a bidder# using the cell phone number sending the message. See Enable Registration By Text for more details.

Video: Auctria Register and Bid-by-Text

Auctria Video 2020-08-18

resume

The resume command will allow you to start receiving pushed notifications, again, if you had previously sent the stop command.


To search for items matching a specific search string, you'd text search and specific descriptive criteria related to that item.

text: search <search term>

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set

The set command allows you to set specific information about your account.

Currently the only supported option is:

text: set name <your name>; or, text: name <your name> (will work the same as the above set command)


start

The start command works exactly like the hello command.


stop

The stop command will allow you to "pause" the pushed notifications being sent from Auctria (eg. communications & out bid texts). Replies to texts you send will go through as normal.


web

Request a customized link to the auction web site that will automatically sign you in as the same bidder you are texting as.


who am i

Use the who am i text command to checkout who you are bidding as.


winning

View a list of the items you are currently winning.


Reviewed: January 2023