Table Of Contents

Auctria User Guide

Getting Started With Auctria

How To Add A New Event

Planning Your Event

Running Your Event

Closing Your Event

How To Email Participants With A Balance

How To Re-Open Unsold Items

Learning Auctria

Auctria Support

Auctria Resources

Auctria Callouts

Notion Examples

Auctria Platform Structure

Presentation Test

Tag Test -- Specific Tag Reference Lists

Quick Start: Admission Tickets

Quick Start: Check-In

Quick Start: Donated Items

Quick Start: Online Auctions

Event Permissions

How To Create An Online Store

How To Add A Giving Tuesday Event

Customizing The Giving Tuesday Website

How To Set Up A Donation-Only Event

How To Set Up An In-Person Event

How To Set Up An Online Event

Event Dashboards

Default Dashboard

Access My Profile

Introduction To Credit Cards

Allow Fees Handling Per Participant

Credit Card How-To Guides

How To Connect A Stripe Account

How To Create An Online Payment Link

How To Make cc.fees Tax Deductible

How To Require ReCaptcha Validation

How To Change Stripe Test Mode Only

Connect A Mobile Card Reader

How To Check Total Credit Card Fees

Test & Live Modes

How To Issue A Partial Credit Card Refund

How To Issue A Credit Card Refund In Full

Registered Cards

Registered Credit Cards

Remove All Registered Cards

Credit Card Settings

Credit Card Reports

Payment Processors

Payment Processor Accounts

Export Stripe Data

Stripe Readiness Review

Using Authorize.Net

Configuring Authorize.Net

Fraud Detection Suite

Registering Cards

Message - Card Code Required

Message - AVS Mismatch

Authorize.Net: Readiness Review

Processing Fees

Credit Card Costs

Credit Card Readers And Swipers

Standalone Card Readers

Introduction To Auctions

Kiosk Mode Bidding Setup

Kiosk Mode Slide Shows

Mobile Device Locking

Online Auctions

Participants In Online Events

Introduction To Items

Add New Items to Auctria

How To Copy Items

Duplicate Items

Batch Image Upload

How To Create Gift Certificates

How To Add A Scheduled Event Item

Open Multiple Quantity Items

Open Item Details

Edit Item Details

Open Bidding From Item Details

Donation Items Detailed

For Sale Items Detailed

Live Bidding Type Items Detailed

Online Bidding Type Detailed

Paper Bidding Type Details

Partial Items Detailed

Raffle Prize Items Detailed

Images and Links

Paper Bidding Type

Live Bidding Type

Online Bidding Type

Raffle Prize Items

Buy It Now Only Items

Item Maintenance How-To Guides

How To Hide An Item

Multiple Winners

Winning Multiples Of A Single Item

How to Change A Donation Item

How To Track "Paddle Raise" Donations

Bulk Renumbering

Drag And Drop Ordering

Live Auction Ordering

Examples: Bulk Renumbering

How To Set The Next Item Number

Basket And Packages

Set Basket Descriptions

Combine For Sale Items

Combine Partial Lot Items

Choose Items Filters

Choose Items Sort

Open/Close Bidding

Introduction to Financials

How To Add A New Expense

How To Edit Expenses

Add New Expense Category

Add Category to Existing Expense

Introduction To Consignments

Introduction To Raffles

Raffle How-To Guides

How To Add A New Raffle

How To Add Existing Raffle Tickets

How To Award Raffle Prizes

Add Raffle Prize Item

Add Raffle Ticket Item

Running Raffles

Creating Raffles

Introduction To Sponsorships

Sponsorships How-To Guides

How To Add Sponsorship Items

How To Sell Sponsorships

Displaying Sponsors

Introduction To Reports

Using The Reports Feature Set

How To Change Report Views

How To Filter By Tags

Using The Reports Drop-Down Selectors

Choosing Columns

Using The Bulk Editing Feature Set

How To Bulk Edit Multiple Records

Deleting Selected Records

How To Bulk Edit Tags

Changing Sales Tax Categories

Participant Reports

Ticket And Sponsorships Reports

Raffles Reports

Financial Reports

Recording Transactions

Introduction To Check-In

Check-In By Organizer

Check-In Settings

Self Check-In Request

Participant Online Access And Tokens

Introduction To Checkout

Checkout By Organizer

Checkout How-To Guides

In-Person Checkout And Payments

How To Delete A Purchase With A Payment

How To Manually Add Shipping And Handling

How To Refund As A Negative Payment

How To Transfer Payments

Checkout Payment Options

Online Purchase Behavior

Transfer Payment

Deleting Non-Credit Card Payments

Handling Payments

Issuing Refunds

Bidding Dashboard

Bidding How-To Guides

How To Promote Or Demote Bids

How To Remove An In-Progress Bid

Remove A Maximum Bid

Editing Transactions

Record Live Bids

Record Online Bids

Record Paper Bids

Donations Dashboard

Dessert Dash Dashboard

Paddle Raise Dashboard

Record Donation Page

Sales Dashboard

Add For Sale Item

Add New Sponsorship

Sales Transactions

Introduction to Websites

Website Editing How-To Guides

How To Create A New Event Website

How To Set The Website Address

How To Configure Menu Entries

How To Fix Website Page Content

How To Get A QR Code

How To Copy Your Website Using Export And Import

How To Track Visitors

YouTube Live Chat

Customization How-To Guides

How to Set The Website Home Page

How To Edit Website Page Layout

How To Hide Website Pages

How To Edit Columns

How To Add A Donation Page

How To Add A Sponsor Page

How To Create A Coming Soon Page

How To Create A Save-The-Date Page

Element How-To Guides

How To Move Elements

Configure Item Catalog Style

How To Change Catalog Button Colors

Configure Items Displayed

Custom Cards In The Item Catalog

How To Display Donations Type Items

How To Add A Button Linked To A Page

How To Embed Audio Files

How To Make An Image Clickable

How To Modify Bidder Registration Form

How To Customize The Shopping Cart Text

How To Add Cash Donations To Website

Show All Bidder Donations In Progress Tracker

How To Add A Pop-Up Video

Custom Live Streaming

Website Dashboard

Margin And Padding

Website Video Collection

Website Templates

Introduction To Advanced Styling

Styling By Target

Styling by Code

Auctria Mobile Apps

Auctria Admin App

Admin App Check-In

Admin App Checkout

Admin App Sales

How To Charge Credit Cards Using A Phone

Mobile Card Readers

How To Pair A Phone And Laptop

How To Register Credit Cards Using A Phone

How To Scan QR Codes Using A Phone

Online Settings

Online Settings How-To Guides

How To Set Up Online Pay Later

How To Reopen Online Bidding

Set Up Tickets For Limited Times

How To Pause An Online Event

How To Set Up Online Pre-Bidding

Introduction To Organizations

Organizations How-To Guides

How To Create A Test Event

How To Replace A User

How To Change The Contact Email Address

How To Create A New Organization As A Participant

Auctria License

Auctria Balance

Tag Maintenance

Standalone Card Readers

Upgrade License

User Permissions

Introduction to Categories

Item Categories

How To Add A New Item Category

How To Renumber Items To Group By Category

Expense Categories

Sales Tax Categories

Consignment Categories

How To Add Consignment Categories

How To Edit A Category

Ordering Categories

Introduction to Item Donors

Add New In-Kind Donation

Add New Item Donor

Item Donors Dashboard

Item Donor Details

Item Donor Receipts

Item Donors Maintenance

Solicited Items

Solicited Items Settings

Introduction To Images

Adding And Modifying Images

Select a Default Image

Image Dimensions And Sizes

Examples: Shipping

Map Fields for Import

Little Green Light Export

Work In Progress

F.A.Q. - Communication

What Emails Can I Expect?

How Many Text Credits Will We Need?

When Are Item Won Notifications Sent?

F.A.Q. - Credit Cards

Stripe Bank Account Questions

Can We Use PayPal?

Can We Use Square?

What Are Canceled Credit Card Charges?

Why Are My Fees Not What I Thought?

When Do Credit Card Funds Get Transferred?

How Long Do Stripe Refunds Take?

What Will It Cost Us To Use Credit Cards?

When Are Guests Charged?

When Do We Get Paid By Stripe?

F.A.Q. - Item Donors

Why Are My Item Donors Not Showing?

Active or Inactive?

What Is The Difference Between Title And Description?

What Are Item Values?

Why Won't My Items Show In The Item Catalog?

F.A.Q. - Online Settings

Automatic Payment Processing

What Happens When Bidding Ends?

How Do Participants Pay?

Can I Change The Event Terminology?

F.A.Q. - Organization

Can User Permissions Differ Per Event?

Can I Change A User Email?

Where Do I Switch Organizations?

F.A.Q. - Participants

Do Guests Have To Register?

Will Registering Online Create Duplicates?

Setting Up Meal Choices?

How Do I Star an Item?

F.A.Q. - Reports

Can I Bulk Delete Records?

Can I Use Auctria With My CRM?

F.A.Q. - Tickets

Can I Sell Tickets From The Dashboard?

Why So Many Emails?

Can I Give Free Tickets?

F.A.Q. - Transactions

Can I Delete Test Bids?

What Is Proxy Bidding?

Do I Need Online Payments?

F.A.Q. - Websites

Where Is The Registration Page?

Can I Redirect My Website?

Why Is My Content The Same On All Pages?

Learning Lounge

Auctria Podcasts

Auctria Resources

Day Of Training Series

Product Webinars

Auctioneer Experience

Virtual Live Gala

Add Live Auction Page

Live Auction Controller

Multi-Item Mode

Active Group History

Virtual Live Auction Items

Virtual Live Gala Tickets

Virtual Live Item Setup

Virtual Paddle Raise

Auctioneer Resources

Example Markdown

Extra! Extra! Read All About It!!

Spring 2024 Preview

Summer 2024 Release

Winter 2025 Preview

Winter 2025 Release

Duplicate Participant Emails Health Check

Duplicate Participant Names Health Check

Linked Participants Health Check

Bidding End Time Health Check

Bidding Start Time Health Check

Bidding Visibility Time Health Check

Donor Acknowledgement Health Check

Bid Increment Health Check

Buy It Now Health Check

Live Items Images Health Check

Online Items Images Health Check

Paper Bidding Items Images Health Check

Multiple Winner Items Health Check

Reserve Price Health Check

Starting Bid Health Check

Empty Item Category Health Check

Online Bidding for Live Items Health Check

Item Quantity Health Check

Online Bidding for Paper Bidding Items Health Check

Organization Email Health Check

Payment Processor Health Check

Raffle Tickets Health Check

Sales Tax Health Check

Sales Tax Category Health Check

New Solicited Items Health Check

Stripe Account Health Check

Stripe Mode Health Check

Table Overfull Health Check

Texting Profile Health Check

Duplicate Tickets Health Check

Unassigned Tickets Health Check

Tickets Health Check

Website Address Health Check

Website Editor Modes

Preview Documentation

Core (Placeholder)

Details (Placeholder)

Import Excel Files

Explore (Placeholder)

Export Settings

Set Up (Placeholder)

Auctria Check-In Tour

Auctria Checkout Tour

Editing The Event Website Address