Frequently Asked Questions

Our Frequently Asked Questions (F.A.Q.) page!

The following links go to specific frequently asked questions... and their answers!

Bidder Questions

• Do Guests Have To Register?
• When Are Guests Charged?
• Will Registering Online Create Duplicates?

Bidding/Sales Questions

• Can I Delete Test Bids?
• What Is Proxy Bidding?

Communication Questions

• What Emails Can I Expect?
• What Is The Total Amount Of Text Credits I Need?
• When Are Item Won Notifications Sent?

Credit Cards Questions

• Can We Use PayPal?
• Can We Use Square?
• How Long Do Stripe Refunds Take?
• Stripe Bank Account Questions
• What Are Canceled Credit Card Charges?
• What Will It Cost Us To Use Credit Cards?
• When Do Credit Card Funds Get Transferred?
• When Do We Get Paid By Stripe?

2023-11-17

Donor Questions

Item Questions

• What Are Item Values?
• What Is The Difference Between Title And Description?

2023-11-17

Online Settings Questions

Organization Questions

• Can I Change A User Email?

2023-11-17

Printed Forms Questions

Tickets Questions

• Why So Many Emails

Website Questions

• Can I Redirect My Website?
• Where Is The Registration Page?
• Why Is My Content The Same On All Pages?

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Last reviewed: November 2023

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Frequently Asked Questions

A collection of frequently asked questions and how to articles about using the Auctria platform.