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Ticket Details

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An example from a demonstration event.

To access the Ticket Details page, click on the # of tickets block on the Tickets Dashboard. This will bring you to the Tickets Sold report, where you can click on the ticket you wish to review.

img

An example from a demonstration event.

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An example from a demonstration event.

Summary

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The ticket Summary tab has sections for the Ticket, Assignee, and E-Ticket.

  • Ticket
    • TicketId
      The individual Ticket#.
    • Item
      This is the ticket Item# that was used in the sale of the ticket(s).
    • Purchaser
      This is the participant who purchased the ticket and links to their Participant Details page.
    • Created At
      This is the system timestamp for when the ticket was created and can often be a good reference for when the ticket was purchased.
  • Assignee
    • This is the event participant that the the ticket is currently assigned to.
  • E-Ticket
    • This is a link to the "E-Ticket" that can be copied and pasted into emails, text messages, etc.

History

The ticket History tab will show any changes to the ticket.

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An example from a demonstration event.

Actions

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  • Transfer Ticket
    This will pop-up the Transfer Ticket  window where you can transfer the ticket to a new or existing participant. img
  • Email Ticket
    This will pop-up a confirmation window to email the ticket (to the Assignee's email address). img
    • QR Code
      This will pop-up the QR code associated with the ticket, which can be copied and shared with the participant. img
  • Deactivate Ticket
    This will pop-up a confirmation window with a warning.
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Recommended Reading

See How To Issue A Credit Card Refund In Full and How To Delete A Purchase With A Payment for more details.

See also:

Last reviewed: June 2024
TicketDetails
/tickets/reference_tickets/ticket_details/
tickets
reference_tickets
ticket_details
Ticket Details
A reference for the Ticket Details page.