Communication

Recommended Reading

• Introduction To Communication

The Communication dashboard is used for communicating with your Donors and Bidders by email, text messages, and mobile notifications.

Click Communication on the main Auction Dashboard sidebar to access its dashboard.

The default Communication Dashboard.

There are a number of additional features and links available in the dashboard sidebar.

Actions

• Email ∞ links to the Email Manager dashboard.
• Custom Emails ∞ links to the Custom Emails dashboard (for paid licenses).
• System Emails ∞ links to the System Emails dashboard.

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WARNING

September 2021 Update Upcoming rule changes around the texting industry in the US require extended registration to get the most out of the texting features in Auctria.

• Learn more about what this means.
• Ensure your texting profile is up to date.

• Texting ∞ links to the Text Settings dashboard.

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• Send In-App Notification ∞ links to the Send Notification page for mobile devices.
  • See Bidder Mobile App for more information.

Other Communications

• Bidder Online Access ∞ links to the Participant Online Access And Tokens dashboard.
• Request Credit Card ∞ links to Credit Card Request dashboard.
• Bidder Statements ∞ links to the Participant Statements dashboard.
• E-Tickets ∞ links to the E-Tickets dashboard.
• Ticket Statements ∞ links to the Ticket Statements dashboard.
• Donor Receipts ∞ links to the Item Donor Receipts dashboard.

In this section:

• A2P 10DLC
• Add Block

See also:

• System Emails Summary
• Email Manager
• Participant Online Access And Tokens
• Ticket Statements

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Last reviewed: August 2023

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Communication

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Communication

Communicate with bidders or donors via emails or text messages. Edit the templates used for system emails for this event.

Ticket Sales Communication

A2P 10DLC