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How Do Bidders Pay?
Each Organization can determine how they would like their bidders to pay for items from their auction(s).
Example: Stripe and Credit Card Payment
For items bought/won through the website, we will consider this example as using Stripe for Credit Cards processing and a credit card payment is expected from the purchaser/winning bidder.
Online Items
For Online Items including Buy It Now Only Items:
- Payment is made after the item is closed.
- The amount is charged to the credit card either initiated by the bidder or through the auction dashboard.
- If initiated by the bidder:
- the bidder signs into the website to view their account and pay;
- the bidder uses the Bidder Statements email containing a pay online link; or,
- the bidder users their "winning bid notification" email containing a pay online link.
- If initiated through the auction dashboard:
- an Admin user can use the Record Purchases option to Checkout a specific bidder; or,
- an Admin user can initiate a Batch Checkout. The batch checkout will process a payment equal to the outstanding balance for all bidders.
- If initiated by the bidder:
For Sale Items
For For Sale Items:
- bidders do not have to be registered first;
- a bidder record will be created if one does not exist (to track the purchase);
- the purchase amount is charged to the credit card when the purchase steps are completed; and,
- the bidder has the option to choose to save their credit card details (checked by default).
Last reviewed: February 2023