Duplicate Bidder Emails Health Check

What is the issue?

You have multiple bidders that share the same email.

Why is this a problem?

This can be a problem when a bidder tries to sign in. If there are multiple bidders with this email and they are not linked then the system needs to choose one of the bidders that they are participating in the event as.

What do I need to do?

If possible it is best to resolve this issue by either linking bidders that are a couple and share an email address (so they fully share an account), or merging bidders if you have two records for the same person.

If you have cases where a sponsor or ticket purchaser assigned their email to their guests, then it is better to clear that email address so that the ticket purchaser's email is only associated with their own record and not their guests.

See Duplicate Emails for more information.

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Duplicate Bidder Emails Health Check