# How To Turn A Ticket Into A Donation

This is a two-step process that requires two (2) different Auctria dashboard screens.

We recommend using two (2) separate tabs in the same browser.

# Preparation With Two Screens

On the first screen, go to Bidders and the "All Bidders" list report. In the Group dropdown selector, choose Bidders that Purchased a Ticket.

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On the second screen go to the Bidding/Sales dashboard and click on the Donations tab (see Record Donations for more information on this).

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# Actions

  • Step 1 (first screen)
    Double-click on the Bidder and then select their Activity tab.
    Find and delete the ticket purchase under the Purchases section.
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  • Step 2 (second screen)
    Use the Bidder# and the ticket's Purchase Price as the amount in the Donation Details.
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    Click the Record Donation button.

When selecting the next bidder on the first screen, if you chose the Group dropdown of Bidders that purchased a ticket as your filter on the "All Bidders" list report, clicking on the right arrow will automatically take you to the next bidder record that purchased the ticket.

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Last Updated: 3/17/2020, 8:32:30 PM