Online Ticket Sales Settings

When selling items via the auction web site you can configure the purchase element to behave in a number of ways for additional guests.

This is controlled through the Settings dialog on the purchase element. To access this open the web site editor and go to the ticket sales page

Move the mouse over the purchase element and click on Settings

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Select the Additional Guests tab

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There are four settings for how additional guest information is gathered:

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  • Don't Show ... the purchaser is not asked for any information
  • Ask for names only ,,, a text box requesting 'additional bidders' is shown as part of the contact details. With this setting only a single bidder record is created and the information will be set in the Additional Bidders field
  • Request full details (for any number of bidders) ... the purchaser will see a step allowing them to add as many guests as they want, regardless of what was purchased
  • Request full details for tickets purchased ... the purchaser is prompted for guest information based on the number of tickets purchased. This is the recommended approach for ticket sales

Request full details for tickets purchased

The purchaser will see a step like:

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They can click on each guest and provide contact details for them. If an email address is provided and sending tickets by email is enabled then that guest will receive an e-ticket.

Request full details (for any number of bidders)

The step the purchaser is presented is a little different in this case, they can define as many guests as they want:

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Last Updated: 12/10/2018, 6:22:56 PM