Sell Tickets from Dashboard

Ticket items can be sold from the main Auction Dashboard's Tickets menu item.

IMPORTANT

Tickets should be sold through the Sell Tickets page under the Tickets dashboard's Actions menu and not through the Bidding/Sales page. Tickets sold through the Bidding/Sales page will not create guests records, generate ticket#s, or assign tickets.

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Clicking the $ Sell Tickets Actions menu item will bring up the Sell Ticket page where you can record ticket sales from guests.

Ticket Sale section

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Follow the link "Click here to set the purchaser" to Select and existing bidder, or Register a new bidder as the "Purchaser".

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You can register a new bidder, or select an existing one, to be used for the "Purchaser".

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Choose the ticket item from the drop-down selector and the quantity to be purchased. Based on the quantity entered and the quantity of event tickets associated with the ticket item, the page will list below the number of tickets available to be assigned to other guests. The guest details information can be entered there as well.

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Summary section

The Summary section shows:

  • Subtotal - calculated by the number the ticket items sold by the quantity of tickets, plus any Donation amount
  • Discount - a value based on the Coupon code, if one was used.
  • Total - the sum of the above items.

Force sale total to $0

On the Sell Tickets screen, in the Summary section, you can force the sale total to $0. The amount owed will changed to zero, or in other words, nothing will be owing.

You can also use pre-defined Coupon Codes for the sale.

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Guests section

The Guests section appears once the quantity of the ticket item(s) is entered. For example, a ticket item with 8 event tickets would look like the following:

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  • Assign one of these tickets to the purchaser
    This will use one of the tickets for the purchaser and leave 7 additional tickets for their guests.
  • Use the same bidder# for all new guests
    This would set the same bidder# for all of the guests although in many cases each guest will want their own bidder#.

Clicking on the "Guest#" link will open that guest's details window.

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Payment section

This section handles how the purchaser will be paying for their tickets.

NONE

The purchase amount will go "on account" and show as a balance owing in the Bidder details.

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CREDIT CARD

Use this section to processed Credit Card payments. You can also optionally register the credit card with the bidder for use at a later time.

The "Additional Notes" field can be used for any internal only remarks about the transaction you would like to make.

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OTHER

Use this section to record payments processed outside of Auctria.

Select the "Paid by" method from the drop-down selector. These methods are set under Checkout > Payment Options. See for more details.

The "Additional Notes" field can be used for any internal only remarks about the transaction you would like to make.

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Sell Ticket -> Options

Before recording the sale, you can select/deselect options for the sale:

  • Send purchaser ticket statement
  • Send guest tickets (see Using E-Tickets)
  • Always create bidders for all guests
    You can select/deselect if guest bidder records will be created for the tickets sold that have not been assigned to a bidder.

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To complete the transaction, click the Record Sale button under the Actions menu.

Last Updated: 7/23/2019, 2:17:35 PM