# Online Bidding (updated)

There are global settings for Online Bidding (and Online Pre-bidding). These are located, from the main Auction Dashboard, under Website > Online Bidding. This will open the Online Bidding Dashboard where you will be able to adjust the default Online Bidding settings.

For online bidding, the start and end times must be specified on the Online Bidding Dashboard page in the Online Bidding Period panel. Online Bidding start and end times are different than Bidder Registration start and end times.


# Online Bidding Period


The online bidding start and end times must be defined for online bidding to occur, and it will affect all items set to online and items with the "allow online pre-bidding" option checked. You can override these times for individual items.

# Online Bidding Behavior (updated)


  • Bidder identification
    • determines how the 'high bidder' is shown to other bidders. The default is "Anonymous, except to the high bidder" and the other option is "Bidder name is visible to everyone". You are always told if you are the high bidder.

    If you are signed in as a User, then you will see the high bidder details on the website as well, since you could see them under the admin side.

  • Show bid history (new)
    • Show the full bidding history for an item to bidders. This will be displayed in a table below the item description and images section of the Item Details page.
  • Show donation activity (new)
    • Show the full donation activity for donation items online. This will be displayed in a table below the item description and images section of the Item Details page.
  • Require bids to be a multiple of the bid increments
    • if set to Yes, then bids must be a multiple of the bid increment. Otherwise, any bid over the bid increment is allowed (even if it is not a multiple of the increment amount).
  • Enable proxy bidding
    • controls whether proxy bidding is available for online items. There is more information under Proxy Bidding
  • Require a registered credit card to bid
    • if set to Yes, requires that bidders must have a registered credit card to bid on items. See Credit Cards for more information
  • Allow unconfirmed bidders
    • if this option is enabled unconfirmed bidders will be able to place bids. The default is when a bidder registers, their email address is unconfirmed until they click on a link in the email sent to them and is required for them to make bids.
  • Allow bidders to not use their password
    • allows a bidder to sign in using just an email address and not require a password.
  • Max outstanding balance bidders can have when bidding online (new)
    • You can limit the dollar value of outstanding winning bids a bidder can have on their account. 0 (or blank) is unlimited. This amount covers the total of what the bidder owes plus any potentially winning bids.

# Anti-Sniping Rules

Anti-Sniping rules allow you to automatically extend the closing time on an item if a bid is placed within a trigger window immediately before the item closes.


  • Anti-sniping trigger window
    • Windows of time (in minutes) before the item's closing time during which any bid placed will trigger the anti-sniping extension.
  • Anti-sniping extension
    • Amount of time (in minutes) added to the closing window when the anti-sniping rule is triggered.


You can set the "trigger window" to 5 minutes and the "extension" to 10 minutes. Any bid within 5 minutes of the close time will extend the closing time by 10 minutes.

# Notifications

These settings control which emails are generated for online bidding. Bidders can still opt to turn off specific emails.


  • Send high bid notifications to bidders
    • Send high bid notifications to bidders when they place a high bid
  • Send raised bid notifications
    • Send notifications to a bidder when their proxy bid is raised due to another bidders bid
  • Send out bid notifications
    • Send notifications to the previous high bidder when they are out bid
  • Send item won notifications
    • Send won item notifications to winning bidders by email at the end of online bidding
  • Send new bid notifications to the organization
    • Send bid notifications to the organization's email address when a bid is placed online
  • Include payment link in item won notifications
    • Include a personalized link allowing the bidder to pay online, this will only be enabled if credit card processing is enabled for your account
  • Text for item won notifications
    • Additional text to include in the item won notifications

The Bidder Registration/Purchase Notification is sent automatically whenever a bidder buys something online or registers. It is automatic and cannot be turned "OFF" from the dashboard.

# Example Online Bidding Video

Learn More

Last Updated: 7/20/2020, 5:16:16 PM