Coupon Codes

Coupons allow you to offer a discount for online purchases made by those people who have a code prior to the online purchase.

Setting-Up Coupons

Coupons can be specified on for sale items, either when adding the item or during the editing of it through the Item Details page.


The Coupons field can be determined, using a comma to separate a list of valid coupons. The format for each coupon is couponcode:discount where the discount is specified as a percentage off. If no discount is specified, then the coupon will be treated as a 100% off.

You can also specify a coupon as couponcode:$discount to specify a fixed $ amount off an item rather than a percentage.

Setting a maximum discount:

It is possible to set a maximum discount that a coupon can provide by adding /max=$N to the end of the coupon code.

For example, if you have a ticket that is regular $100 but want to offer a coupon code of TEACHER which gives $50 off, but only one a purchase of one ticket you can use TEACHER:$50/max=$50

(Note: this applies per-item per-transaction, if someone runs two separate transactions they would get the discount each time, or if you have two items with the same coupon code it would apply individually to each one)

Coupon Code Examples:

  • For an item that is set to be free with a coupon code:


  • To give a 50% discount to people actively involved in auction preparation:


  • Multiple coupons can be set for a given item although bidders can only apply one coupon to a given item per purchase (i.e.: they can't stack them) but the coupon applies to the full quantity they have bought. So in this case applying STAFF to a purchase of 4 tickets would give 50% off the total price.


  • A total maximum $ value for a discount can be set by adding /max=$N to the end of the coupon code. This applies the same to coupons that are % based or $ based. For example, to give $50 off a ticket to a maximum of $100 per transaction:


Enabling Coupons

Coupons can be enabled on a purchase/registration element on the event website.

Open the Tickets page on the website itself (not the dashboard) and hover over the ticket purchase element then click on Settings in the top right corner.


You can turn the coupon code field on via the Settings tab.


Bidder Experience

The bidder will see the Coupon code field at the purchase step.



The coupon code you publicize to bidders should be just the prefix before the : that was entered on the item page. So if you entered STAFF:50 as the coupon code then bidders would just enter STAFF in the coupon code box.

When the bidder enters the coupon the discount is not reflected immediately at this step. It will be shown on the review step before payment is finalized.


Tracking Coupons

The Bidder Activity page will show the Purchases of the item at the discounted price.


If you select the History tab from the Bidder Details page, this will show that a coupon code was used to purchase the item and the discount that was applied.


Information about the discount will also be included in the receipt emailed to the bidder and the notification of the purchase sent to the organization.

Last Updated: 5/15/2019, 10:48:11 PM