# Change Donation Item (new)

There may be times when you need to change a bidder donation made by one of your guests.

Using the Change Item function for a Donation Item will allow you to change which Donation Item the bidder should pledge to or which item to purchase instead of donating.


# Go To Donation Item

To start, navigate to the Donation Item the original pledge was made to and open its Activity tab.

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An example Donation Item Activity tab view from a demonstration event.


# Edit Purchase History

Once you have the Activity tab open, find the transaction you want to edit and click on its options menu at the far-right of the specific row.

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An example Donation Item Activity tab view from a demonstration event.


# Change Item

Clicking on the Edit option will open the Bid Details dashboard for the transaction where you can then click onthe Change Item menu entry in the left sidebar.

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An example from a Donation item in a demonstration event.

Clicking Change Item opens a pop-up window where you can select the new item from a drop-down selector.

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An example from a Donation item in a demonstration event.

After clicking the Change Item button the pop-up will change to a confirmation window.

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An example from a Donation item in a demonstration event.

Click Continue to change the item for the transaction. The Bid Details page will automatically refresh and be updated with the new information.

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An example from a Donation item in a demonstration event.

INFORMATION

This example shows a Donation item being "changed" to a Tickets item. This will update the appropriate ticket details across the platform.



Added: November 2022
Last Updated: 11/1/2022, 3:47:05 PM