When Do We Get Paid?
The bank transfer is handled by Stripe.
- Auctria does not control that side of things.
- You can see the schedule of transfers from the Stripe.com dashboard.
- If you sign into the Stripe dashboard at stripe.com, you can see the schedule of deposits from Stripe to your bank account by clicking on Payouts on the left.
Stripe Reference See Delayed or missing payouts on the Stripe website for more information.
The deposits you receive from Stripe will be net of the fees. If you charge a bidder $100 you would receive only $96.XX in the deposit (or if you have it as a surcharge - you will see $103.50 but receive $100). If you click on Reports -> Financial -> Credit Card Summary you can see a summary of the fees. See Processing Fees for more information.
You can use the Export Stripe Data feature to generate a detailed report. This will help explain exactly the numbers behind each deposit you receive. This is the best way to relate the contents of the transfers to the auction activity.
Last reviewed: January 2023