When Are We Paid?

  • The bank transfer is handled by Stripe.
    Auctria does not control that side of things.

  • You can see the schedule of transfers from the Stripe.com dashboard.

  • The best way to relate the contents of the transfers to the auction activity is to use the Export Stripe Data feature.

  • If you sign into the Stripe dashboard at stripe.com, you can see the schedule of deposits from Stripe to your bank account by clicking on Payouts on the left.

  • The deposits you receive from Stripe will be net of the fees.
    If you charge a bidder $100 you would receive only $96.XX in the deposit (or if you have it as a surcharge - you will see $103.50 but receive $100). If you click on Reports -> Financial -> Credit Card Summary you can see a summary of the fees. See Processing Fees for more information.

  • You can use the Export Stripe Data feature to generate a detailed report.
    This will help explain exactly the numbers behind each deposit you receive.

  • From Stripe website:

    • 7-day delay for the first payout on an account.
      There is a mandatory 7-day waiting period for the first payout for all new Stripe accounts.
    • Once this 7-day hold is satisfied, payouts will resume according to the account’s payout schedule. This usually falls to two working days.
      https://support.stripe.com/questions/delayed-or-missing-payouts
Last Updated: 8/22/2019, 4:57:15 PM