# Notifications (updated)

Notifications are sent to bidders via Email, through the Mobile Bidding App and/or optional Text Message (an additional option, fees apply). The following table may help to show what notifications can be expected and how a bidder could receive them.

Type Email Mobile Text Message (optional)
Bidder Invitation Yes No No
Bidder Registration / Purchase Receipt1 Yes No No
Bidder Online Access Yes No Yes (automatic)
Bidder Statement1 Yes No Yes (triggered)
Donor Receipt Yes No No
E-Ticket Yes No No
Online Bidding: High bid Yes Yes2 No
Online Bidding: Out bid Yes Yes2 Yes (automatic)
Online Bidding: Raised bid Yes No No
Online Bidding: Item won (time) Yes Yes2 Yes (automatic)
Online Bidding: Item won (buy-it-now) Yes No Yes (automatic)
Ticket Statement (Purchaser) Yes No No

NOTES

  1. The Purchase Receipt will be sent for any purchase/registration that goes through the checkout page of the website ... basically when using the "shopping basket". If a bidder follows a "Pay Online" link in an email to pay a balance owing, those payments would generate a Bidder Statement. Both of these are sent automatically at this point.

  2. These Mobile app notifications are controlled by the Online Bidding Notifications settings.

IMPORTANT

Bidder Registration / Purchase Receipt emails are automatically sent and cannot be disabled.
Bidder Statement as a text message can only be sent manually.


Additional details on Text Messages can be found under Text Commands.
Also to note, some "Text Messages" are only sent as acknowledgements such as those seen with the claim and register commands.


# Integrated Credit Card Processor Notifications

Last Updated: 9/16/2020, 6:17:07 PM