Notifications
Notifications are sent to bidders via Email, through the Mobile app and/or optional Text Message (an additional option, fees apply). The following table may help to show what notifications can be expected and how a bidder could receive them.
| Type | Mobile | Text Message (optional) | |
|---|---|---|---|
| Bidder Invitation | Yes | No | No |
| Bidder Registration / Purchase Receipt | Yes | No | No |
| Bidder Online Access | Yes | No | Yes (automatic) |
| Bidder Statement | Yes | No | Yes (triggered) |
| Donor Receipt | Yes | No | No |
| E-Ticket | Yes | No | No |
| Online Bidding: High bid | Yes | Yes | No |
| Online Bidding: Out bid | Yes | Yes | Yes (automatic) |
| Online Bidding: Raised bid | Yes | No | No |
| Online Bidding: Item won (time) | Yes | Yes | Yes (automatic) |
| Online Bidding: Item won (buy-it-now) | Yes | No | Yes (automatic) |
| Ticket Statement (Purchaser) | Yes | No | No |
IMPORTANT
Bidder Registration / Purchase Receipt emails are automatically sent and cannot be disabled.
Bidder Statement as a text message can only be sent manually.
TIP
Email messages/notifications can be toggled off as needed via System Emails settings.
Additional details on Text Messages can be found under Text Commands.
Also to note, some "Text Messages" are only sent as acknowledgements such as those seen with the claim and register commands.