# System Email Notifications (updated)
System Email Notifications are sent to bidders via email, through the Mobile Bidding App, and/or Text Messages (an optional paid subscription plan (opens new window) is required). The following table may help to show what System Email Notifications can be expected and how a bidder could receive them.
| Type | Mobile | Text Message (optional) | Trigger3 | |
|---|---|---|---|---|
| Bidder Emails | ||||
| Bidder Registration / Purchase Receipt1 | Yes | No | No | |
| Bidder Online Access | Yes | No | Yes (automatic) | Yes |
| Bidder Statement1 | Yes | No | Yes (triggered) | Yes |
| Register Credit Card Request | Yes | No | No | Yes |
| Ticket Emails | ||||
| E-Ticket | Yes | No | No | Yes |
| Ticket Statement (Purchaser only) | Yes | No | No | Yes |
| Online Bidding Emails | ||||
| Online Bidding: High bid | Yes | Yes2 | No | |
| Online Bidding: Out bid | Yes | Yes2 | Yes (automatic) | |
| Online Bidding: Raised bid | Yes | No | No | |
| Online Bidding: Item won (time) | Yes | Yes2 | Yes (automatic) | |
| Online Bidding: Item won (buy-it-now) | Yes | No | Yes (automatic) | |
| Donor Emails | ||||
| Donor Receipt | Yes | No | No | Yes |
Table Notes
- The Bidder Registration / Purchase Receipt will be sent for any purchase/registration that goes through the checkout page of the website ... basically when using the "shopping basket". If a bidder follows a "Pay Online" link in an email to pay a balance owing, those payments would generate a Bidder Statement. Both of these are sent automatically at this point.
- The Mobile app notifications are managed via Online Bidding | Notifications settings.
- The Triggered Emails can be manually sent via the Trigger link.
The link will open an appropriate send email page pre-configured for the specific notification. A Recipients filter will be available before the email is sent.
IMPORTANT
The Bidder Registration / Purchase Receipt is automatically sent and cannot be disabled.
The Bidder Statement as a text message can only be sent manually.
# Integrated Credit Card Processor Notifications
- Stripe: Set up account email notifications (opens new window)
- Authorize.Net: Change Email Notifications (opens new window)
Last Revised: 2022-01-05