System Email Notifications

January 2023: the current dashboard release has new graphics and some interface changes. Many screenshots still reflect the older release and will be updated shortly.

System Email Notifications are sent to bidders via email, through the Mobile Bidding App, and/or Text Messages (an optional paid subscription planopen in new window is required). The following table may help to show what System Email Notifications can be expected and how a bidder could receive them.

TypeEmailMobileText Message (optional)Trigger3
Bidder Emails
Bidder Registration / Purchase Receipt1YesNoNo
Bidder Online AccessYesNoYes (automatic)Yes
Bidder Statement1YesNoYes (triggered)Yes
Register Credit Card RequestYesNoNoYes
Ticket Emails
E-TicketYesNoNoYes
Ticket Statement (Purchaser only)YesNoNoYes
Online Bidding Emails
Online Bidding: High bidYesYes2No
Online Bidding: Out bidYesYes2Yes (automatic)
Online Bidding: Raised bidYesNoNo
Online Bidding: Item won (time)YesYes2Yes (automatic)
Online Bidding: Item won (buy-it-now)YesNoYes (automatic)
Donor Emails
Donor ReceiptYesNoNoYes

Table Notes

  1. The Bidder Registration / Purchase Receipt will be sent for any purchase/registration that goes through the checkout page of the website ... basically when using the "shopping basket". If a bidder follows a "Pay Online" link in an email to pay a balance owing, those payments would generate a Bidder Statement. Both of these are sent automatically at this point.
  2. The Mobile app notifications are managed via Online Bidding | Notifications settings.
  3. The Triggered Emails can be manually sent via the Trigger link. img The link will open an appropriate send email page pre-configured for the specific notification. A Recipients filter will be available before the email is sent.

IMPORTANT

IMPORTANT The Bidder Registration / Purchase Receipt is automatically sent and cannot be disabled. The Bidder Statement as a text message can only be sent manually.

Mobile Bidding App Text Messages Online Bidding | Notifications

Integrated Credit Card Processor Notifications


Reviewed: January 2023