Auctria
Running Your Auction
F.A.Q.
Auctria
Running Your Auction
F.A.Q.
Auctria
User Guide
Welcome To Auctria
Case Studies
Demo Auction
Using Auctria
Navigate The Site
Auctria Dashboard
Changing Values
Searching
Lists & Reports
Images
Select a Default Image
Edit Images
Delete Images
Tags
Timezones
Change Auctions
Your Profile
Switching Organizations
Auctria Costs
Giving Tuesday
Customizing Giving Tuesday
Pricing Examples
Quick Start Guide
Organization Setup
Auction Setup
Credit Cards
Understand Item Types
Items
Donors
Tickets
Website
Bidders
Auction Training
Setting up an Online Auction
Concepts
Auction Concepts
Bidder Concepts
Sharing Bidder Numbers
Bidder Numbers
Bidders & Passwords
Credit Cards
Credit Card Costs
Registered Cards
Items Concepts
Item Types
Donation Items
For Sale Items
Live Items
Online Items
Partial Items
Raffle Prize Items
Silent Items
Taxable Value
Buy It Now Only Items
Allow Multiple Quantities
Allow Multiple Winners
Fund-a-Need
Run A Raffle
Online Auctions
Online Pre-bidding vs Online Bidding
Bidders in Online Auctions
Bidder Access Tokens
Connectivity
Proxy Bidding
A Proxy Bidding Example
Proxy Bidding Rules
Tickets Concepts
Running Your Auction
Auction Dashboard
Item Summary
Income Summary
Auction
Auction Details
Add New Auction
Copy Auction
Add Auction Logo
Auction Permissions
Archive Auction
Bidders
Bidder Details
Edit Bidder Details
Duplicate A Bidder
Open Bidder Details
Choosing Bidders
Registered Credit Cards
Add New Bidder
Bidder Maintenance
Duplicate Emails
Link Bidders
Multiple Tickets
Check in Bidders
Copy Bidders
Renumber Bidders
Bidder Registration
Enabling Bidder Registration
Meal Choices
Tables and Seating
Tables And Tickets
Assign Seating
Seating Report
Bidder Invitations
Bidder Statements
Email Statements
Printed Statements
Text Statements
Bidder Reference
Working With Bidders
How To Select Specific Bidders
How To Share A Bidder Number
F.A.Q. - Bidders
Do Guests Have To Register?
When Are Guests Charged?
Link vs Merge Bidders?
Setting Up Meal Choices?
Why Use Access Tokens?
Will Registering Online Create Duplicates?
Requiring Guests To Register Credit Cards?
Turn Off Bidder Numbers?
Why Use Bidder Invitations?
Bidding/Sales
Record Bids
Record Purchases
Record Donations
Bidding Rules
Pinning Fields
Quick Bid Entry
Validate Bids
Working With Bids
Split Bid
Promote or Demote Bids
Edit Bids
Transfer Bids
Include Payment
Remove Bid or Sales
Delete Purchase With Payment
View Bid or Sale
Remove A Proxy Bid
F.A.Q. - Bids
Delete Test Bids and Purchases?
When Are Item Won Notifications Sent?
Checkout
Record Payment
Splitting Bids
Batch Checkout
Checkout Payment Options
Transfer Payment
Deleting Payments
Communication
Email
New Email Features (Spring 2019)
Email Manager
Email Message Types
Email Editor
Images In Emails
Email Element Settings
Email Header & Footer
System Emails
Custom Emails
Text Messages
Send Text
Text-To-Give
Text Settings
Text Commands
Bidders & Phone #s
Texting Set Up
Mobile Notifications
F.A.Q. - Communication
Notifications
How Many Text Messages Will I Need?
Credit Cards
Stripe.com
Connecting A Stripe Account
"Test Mode Only"
Export Stripe Data
Authorize.Net
Configuring Authorize.Net
Fraud Detection Suite
Registering Cards
Message: "Card Code Required"
Processing Fees
Card Readers
Registered Cards
Remove Registered Cards
Credit Card Reports
Credit Card Refunds
Credit Card Settings
Test & Live Modes
F.A.Q. - Credit Cards
F.A.Q. - Authorize.Net
Is Authorize.Net Properly Setup?
F.A.Q. - Stripe
Bank Account?
When Are We Paid?
Can We Use PayPal?
Can We Use Square?
When Do Credit Card Funds Get Transferred?
Donors
Active and Inactive Donors
Donor Reports
Adding Donors
Add Donors
Add Images to Donors
Donor Receipts
Create Donor Receipt PDFs
Design Donor Receipts
Email Donor Receipts
Donor Receipt Settings
Donor Details
Open Donor Details
Choosing Donors
Donor Donations & Sponsorships
Add A Donor Donation
Edit Donor Donations
List Donor Donations
Working With Donors
How To Generate Thank You Letters
F.A.Q. - Donors
Active or Inactive?
Donors Not Showing?
Expenses
Add Expense
Edit Expenses
Expense Categories
Create an Expense Category
Import/Export
Import Data
Import Process
Modifying Data By Import
Map Fields for Import
Export Data
Items
Item Details
Open Item Details
Edit Item Details
Choosing Items
Delete Item
Add New Item
Duplicate Item
Baskets & Packages
Build Baskets
Basket Value
Baskets & Forms
Combine For Sale Items
Combine Partial Lot Items
Consignment Categories
Add Consignment Category
Consignment Items
Copy Items
Live Auction Ordering
Item Numbering
Open/Close Bidding
Pricing Policy
Sales Tax
Sales Tax Categories
Sales Tax Mode
Mass Change Sales Tax Category
Upload Images
Categories
Add New Category
Ordering Categories
Solicited Items
Export Items
Working With Items
Item Lists & Reports
Coupon Codes
Gift Certificates
Item Reference
How To Bulk Edit Override Times
How To Update Multiple Items
How To Track "Paddle Raise" Donations
How To Renumber Items To Group By Category
How To Set The Next Item Number
F.A.Q. - Items
Batch Upload Images?
Import Title vs Description?
Adding Shipping Costs?
Kiosk Mode
Kiosk Mode Bidding
Kiosk Mode Winning Bids
Kiosk Mode Slide Shows
Online/Mobile Bidding
Mobile App Homepage
Custom Pages
Custom Catalog Page
Custom Text Page
Custom Image Page
Custom Web Page
Online Bidding
Working With Online/Mobile Bidding
How To Reopen Online Bidding
How To Require Credit Card To Bid
How To Enable Online Pre-bidding
How To Set Up Tickets For Limited Times
How To Sell Raffle Tickets In The Mobile App
F.A.Q. - Online/Mobile Bidding
How Do Bidders Pay?
What Happens When Bidding Ends?
Automatic Payment Processing?
Organization
Organization Details
Organization Logo
Social Media Links
Access All Auctions
Account Balance
Tag Maintenance
Create New Organization
Auctria License
License Details
User Accounts
User Permissions
Adding Users
Modifying Users
Removing Users
Offline Client
Install the Offline Client
Configure the Offline Client
Access the Offline Client
Log in to the Offline Client
Troubleshoot the Offline Client
Working With Organization
How Do I Change User Email Address?
How Do I Change Organization Contact Email?
F.A.Q. - Organization
Can Users Have Different Permissions Per Event?
Printing
Bid Sheets
Defining Bid Sheet Columns
Bid Sheets: List Terms and Conditions
Bid Sheets: Remove item# or bidder#
Customize Bid Sheets
Bid Sheets Appearance
Download Bid Sheets
Print Bid Sheets 2 Up
Auction Catalog
Customize The Auction Catalog
Download the Auction Catalog
Produce an Auction Catalog Booklet
Display Pages
Gift Certificates
Live Reporting Sheet
Word Documents
Word Templates
Labels
Bidder Labels/Paddles
Item Labels
Donor Mailing Labels
Template Reference
Stationery
Attach Stationery
Create Stationery
Upload Stationery
Working With Printing
How To Pre-Populate Bid Sheet Values
How To Print Quantity On Bid Sheets
F.A.Q. - Printing
How do I customize bid sheets with logos, other graphics or text?
How to print 2 bid sheets per page
How to I print bidder statements for one or more bidders?
Reports
Item Reports
Donor Reports
Bidder Reports
Financial Reports
Other Reports
Working With Reports
Open Report
Reports Filtering
Filter the Records Shown
Selecting By Tags
Records Per-Page
Show or Hide Filter Options
Reports Settings
Report Sort Order
Choosing Columns
Views
Customized Views
Default Views
Export Reports
Modify Records
Delete Multiple Records
Mass Changes
Modify Tags
Edit Rows
Reload Report
Tickets
Sell Tickets
Online Ticket Sales
Online Ticket Sales
Online Ticket Sales Settings - Setup
Bidder Registration
Settings
Additional Guests
Purchase/Registration: Contact Details
Meal Choices
Optional Steps
Purchase/Registration: Purchases
Purchase/Registration: Settings
Ticket Details
Add New Ticket Item
Repair/Reissue Tickets
E-Tickets
Ticket Statements
Working With Tickets
Tickets And Guests
Tickets During Check-in
Ticket Options
Managing Ticket Sales
Mismatched Tickets
How To Give Donated Tickets
How To Re-Assign Tickets
How To Fix Tickets Without Admissions
F.A.Q. - Tickets
Sell Tickets From Dashboard?
Why Three Emails?
Website
Website Dashboard
All Websites
Creating A Website
Website Templates
Import Website
Clone Website
Export Website
Global Website Options
Website Editor
Website Editing
Editing Quick Start
Modify Element Settings
Appearance Settings
Customize Settings
Element Actions
Working With Elements
Bidder Registration
Add an Element
Customize Elements
Multistep Elements
Delete an Element
Move Elements
Website Pages
Opening Pages
Add a Page
Copy a Page
Delete a Page
Template Page
Page Settings
Contact Links & Pages
Advanced Website Editing
Custom CSS rules
Website Content
Dividers
Icons and Rich Content
Images
Portfolios
Team Bios
Text and Video
Text and Images
Video
Website Elements
Button
Catalogs
Contact Information and Social Media
Donors and Sponsors
File Download
Fundraising Thermometer
Item Details
Map
Menu
Menu Labels
Menu Ordering
Slide Show
Solicit Items
Working With Websites
Set the Home Page
Hide a Page
Create A Placeholder Page
Sell Sponsorships
Use Multiple Websites
How To Track Visitors
How To Change Element Background Colors
How To Copy An Auction Website
How To Display High Bidder Name
F.A.Q. - Websites
Can I attach a pdf or add a link to the pdf on the website?
How do I add a page asking bidders for donations?
How can I include a donation during bidder registration/ticket purchases?
How do I add a new menu entry?
How do I remove an entry from the website menu?
How can I set up a web page donors can donate items through online?
How do I change the video in a side-by-side video element?
How do I hide items values on web site?
Bidder Experience
Auction Website
Online Bidding
Ticket Sales
Mobile Bidding
Signing In
Event Home Page
Catalog
Bidding
Mobile Menu
Notifications
Account Details
Event Selection
Kiosk Mode Bidding
Text Bidding
Frequently Asked Questions
Advanced Features
Template Reference
Bidder Reference
BidHistory Reference
Donor Reference
Item Reference
Item Catalog Reference
Item Category Reference
Payment Reference
Payment Split Reference
Advanced Mode
Archive Topics
Auctria 2017 Release
Email (Original Version)
Email Settings
Editing Emails
Send Custom Emails
Site Index
Running Your Auction
Communication
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F.A.Q. - Communication
Frequently Asked Questions - Communication
Common Questions
Notifications
How Many Text Messages Will I Need?
Last Updated:
8/23/2019, 4:56:27 PM
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