Email Ticket Holders Only

January 2023: the current dashboard release has new graphics and some interface changes. Many screenshots still reflect the older release and will be updated shortly.

There may be cases where you want to email bidders who purchased Tickets and/or have been assigned a ticket, for example, as a guest of a purchaser that bought multiple Tickets. This can be done using the filter options of the Recipients list.


Choose Your Email

The first step is to choose one of your Custom Emails or, as needed, hand-craft a new Custom Email to send to your ticket "holders".


Click Send

Now that you have your email ready to be sent you can click the Send button to start the process.

img


Filter The Recipients

Clicking the Send button will open the Send Email... Recipients list. This will show all bidders by default. See  ∞ Bidder Recipients Filters for more information.

img

From the drop-down selector, use Bidders With A Ticket or Bidders Who Purchased A Ticket as the most common use.

img

Bidders With A Ticket

The Bidders With A Ticket filter essentially sets the Recipients list to all ticket holders.

Bidders Who Purchased A Ticket

The Bidders Who Purchased A Ticket filter only sets the Recipients list to the purchasers of the tickets. This means, for example, if a person purchased a table of eight tickets, they would be the only person to receive the email while their guests would not. This also includes those who may have purchased tickets but did not assign one to themselves.


Reviewed: February 2023