If a payment was recorded as an 'other' payment (ie. not processed as a credit card charge) then you can delete it from the Activity tab of the Bidder Details page.
From the main Auction Dashboard, click through the Bidders entry to access the Bidders Dashboard, then locate the bidder whose payment you want to remove.
Under the bidder Activity tab, next to each (non-credit card) payment there will be a red
X icon that can be used to delete it:
Credit card payments can not be deleted, but instead must be refunded, see Credit Card Refunds
Last reviewed: March 2023