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Deleting Payments

If a payment was recorded as an 'other' payment (ie. not processed as a credit card charge) then you can delete it from the Activity tab of the Bidder Details page.

Bidders Dashboard

From the main Auction Dashboard, click through the Bidders entry to access the Bidders Dashboard, then locate the bidder whose payment you want to remove.

Under the bidder Activity tab, next to each (non-credit card) payment there will be a red X icon that can be used to delete it:


Auctria Video January 2019

Credit card payments can not be deleted, but instead must be refunded, see Credit Card Refunds

Last reviewed: March 2023
Deleting Payments
How to remove a payment from a bidder record.