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  • Welcome To Auctria
    • Auction Team
      • Organizers
      • Donations And Sponsorships
      • Finance
      • Website Stylist
      • Check-In
      • Auctioneer And Host
      • In-Person Volunteer
      • Online Volunteer
      • Checkout Volunteer
    • Demo Auction
  • Using Auctria
    • Auctria Support
    • Auctria Dashboard
    • Navigate The Site
    • Edit Information
    • Searching
    • Images
      • Select a Default Image
      • Edit Images
      • Delete Images
    • Your Profile
    • Auctria Costs
    • Auctria Platform Structure
  • Auctria Walkthroughs
    • Initial Setup
    • Giving Tuesday
      • Customizing Giving Tuesday
    • Auction Setup
      • Setting Up An Online Items Auction
      • Setting Up An In-Person Auction
      • Setting Up A For Sale Items Auction
      • Setting Up A Donation Only Event
      • How To Create A New Auction Website
        • How To Copy Your Website Using Export And Import
    • In-Person Events
      • How To Add Event Tickets To Your Website
      • Recording Bids, Purchases, And Donations
      • In-Person Checkout And Payments
    • Auction Closing
      • Closing Online Bidding
      • Email Bidders With A Balance
    • Auction Wrap-Up
      • Handling Payments
      • Refund As A Negative Payment
      • Archiving Your Auction
    • Auction Customization
      • How To Add A Donation Page
      • How To Track Donations
      • How To Add A New Raffle
      • How To Add Early Bird Tickets
      • How To Modify Emails Using Conditional Content
      • How To Use Tags
  • Concepts
    • Auction Concepts
      • Peer To Peer Auctions
      • Auctria Voting
      • Dessert Dash
    • Bidder Concepts
      • Introduction To Bidders
      • Transactional Versus Marketing Emails
      • Linking Bidders Versus Merging Bidders
      • Duplicate Emails
      • Bidder Numbers
      • Sharing Bidder Numbers
      • Bidders & Passwords
    • Items Concepts
      • Introduction To Items
      • Item Types
        • Donation Items
        • For Sale Items
        • Live Items
        • Online Items
        • Partial Items
        • Raffle Prize Items
        • Silent Items
      • Taxable Value
      • Buy It Now Only Items
      • Pricing Examples
      • Selling Items
      • Multiple Winners With Multiple Quantities
        • Allow Multiple Quantities
        • Allow Multiple Winners
      • Fund-A-Need
      • Consignments
    • Online Auctions
      • Online Availability
      • Online Bidding Times
      • Online Visibility
      • Bidders In Online Auctions
      • Bidder Access Tokens
      • Connectivity
      • Tracking Online Donations
      • Online Pre-Bidding Versus Online Bidding Only
      • Online Purchase Behavior
      • Maximum Bidding
        • Maximum Bidding Rules
        • Maximum Bidding Examples
      • Image Sizes
    • Sponsor Concepts
      • Selling Sponsorships
      • Recording Sponsorships
      • Displaying Sponsors
    • Ticket Concepts
      • Introduction To Tickets
    • Credit Cards
      • Payment Processors
      • Payment Processor Accounts
      • Credit Card Costs
      • Registered Cards
  • Key Topics
    • Credit Cards
    • Donations
    • Images
    • Raffles
    • Sponsorships
    • Tickets
  • Dashboard
    • Auction Dashboard
      • Item Summary
      • Income Summary
    • Auction
      • Auction Details
        • Add Auction Logo
      • Add New Auction
      • Change Auctions
      • Copy Auction
      • Auction Permissions
      • Archive Auction
    • Bidders
      • Bidder Details
        • Open Bidder Details
        • Duplicate A Bidder
        • Choosing Bidders
        • Registered Credit Cards
      • Add New Bidder
      • Bidder Maintenance
        • Duplicate Emails
        • Link Bidders
        • Multiple Tickets
      • Check In Bidders
      • Check-In Bidders (beta)
      • Copy Bidders
      • Renumber Bidders
      • Bidder Registration/Checkout
        • Meal Choices
      • Tables And Seating
        • Tables And Tickets
      • Online Access
      • Bidder Statements
        • Email Statements
        • Printed Statements
        • Text Statements
      • Working With Bidders
        • Bidder Recipients Filters
        • Share A Bidder Number
        • Correct Bidder Email Typos
        • How To Give Auction Credits
      • F.A.Q. - Bidders
        • Do Guests Have To Register?
        • When Are Guests Charged?
        • Link vs Merge Bidder
        • Setting Up Meal Choices?
        • Why Use Access Tokens?
        • Will Registering Online Create Duplicates?
        • Turn Off Bidder Numbers?
    • Bidding/Sales
      • Record Bid
      • Record Purchases
      • Record Donation
      • Bidding Rules
        • Pinning Fields
      • Quick Bid Entry
      • Validate Bids
      • Working With Bids
        • Split Bid
        • Promote or Demote Bids
        • Edit Bids
        • Transfer Bids
        • Remove Bid or Sales
        • Delete Purchase With Payment
        • Remove A Maximum Bid
      • F.A.Q. - Bids
        • Delete Test Bids and Purchases
    • Checkout
      • Record Payment
      • Splitting Bids
      • Batch Checkout
      • Checkout Payment Options
      • Transfer Payment
      • Deleting Payments
    • Communication
      • Email
        • Email Manager
        • Custom Emails
          • How To Send Custom Emails
        • System Emails
          • System Emails Summary
          • System Email Options
        • Editing Emails
          • Add Block
          • Email Element Visibility
          • Email Edits For Online Auctions
            • Email Safe Fonts
        • Working With Email
          • Customize Email Header
          • Customize Email Footer
          • Email Ticket Holders Only
          • Add Table Reference
      • Text Messages
        • Texting Set Up
          • How To Transfer Your Text Messages Number
        • Text Settings
        • Text Profile
        • Send Custom Text
        • Text-To-Give
        • Text Commands
        • Bidders & Phone Numbers
        • A2P 10DLC
      • Mobile Notifications
      • F.A.Q. - Communication
        • System Email Notifications
        • When Are Item Won Notifications Sent?
        • How Many Text Messages Will I Need?
        • How Many Emails Could A Bidder Receive?
    • Credit Cards
      • Credit Card Settings
      • Stripe
        • Connecting A Stripe Account
        • Stripe Readiness Review
        • Test Mode Only
        • Export Stripe Data
        • F.A.Q. - Stripe
          • Bank Account Questions
          • When Do We Get Paid?
          • How Long Do Stripe Refunds Take?
      • Authorize.Net
        • Configuring Authorize.Net
        • Authorize.Net Readiness Review
        • Fraud Detection Suite
        • Registering Cards
        • Message - Card Code Required
        • Message - AVS Mismatch
      • Processing Fees
      • Credit Card Readers And Swipers
        • Mobile Card Readers
          • Mobile Card Readers Quickstart
        • Standalone Card Readers
          • Standalone Card Readers Quickstart
        • Credit Card Swipers
          • Checking Card Swipers
      • Registered Cards
      • Remove All Registered Cards
      • Credit Card Reports
      • Credit Card Refunds
      • Test & Live Modes
      • Working With Credit Cards
        • How To Create An Online Payment Link
        • How To Make cc.fees Tax Deductible
        • Require ReCaptcha Validation
      • F.A.Q. - Credit Cards
        • Can We Use PayPal?
        • Can We Use Square?
        • When Do Credit Card Funds Get Transferred?
        • What Will It Cost Us To Use Credit Cards?
        • What Are Canceled Credit Card Charges?
        • What Are The Total Credit Card Fees We Paid?
    • Donors
      • Donor Details
        • Merge Donors
      • Add Donors
        • Add Images To Donors
      • Active and Inactive Donors
        • Donor Reports
      • Donor Receipts
        • Email Donor Receipts
        • Print Donor Receipts
          • Design Donor Receipts
        • Add Bidder Details
      • Donor Donations & Sponsorships
        • Add A Donor Donation
        • Edit Donor Donations
        • List Donor Donations
        • Donor Maintenance
      • Working With Donors
        • How To Generate Thank You Letters
        • Donors Recipients Filters
      • F.A.Q. - Donors
        • Active or Inactive?
        • Donors Not Showing?
    • Expenses
      • Add New Expense
        • Edit Expenses
      • Create Expense Category
    • Import/Export
      • Map Fields for Import
    • Items
      • Add New Item
        • Duplicate Item
      • Item Details
        • Summary
          • Silent Items Detailed
          • Live Items Detailed
          • Online Items Detailed
          • Partial Items Detailed
          • Raffle Prize Items Detailed
          • For Sale Items Detailed
          • Donation Items Detailed
        • Images and Links
        • Contents
        • Activity
        • History
      • Open Item Details
      • Edit Item Details
      • Delete Item
      • Basket And Packages
        • Build Baskets
        • Set Basket Descriptions
        • Basket Value
        • Baskets & Forms
        • Combine For Sale Items
        • Combine Partial Lot Items
      • Consignment Categories
        • Add Consignment Category
        • Consignment Items
      • Copy Items
      • Item Numbering
        • Bulk Renumbering
        • Drag And Drop Ordering
        • Live Auction Ordering
        • Random Shuffle
      • Open/Close Bidding
        • Open Bidding From Item Details
        • Open Multiple Quantity Items
      • Pricing Policy
      • Shipping
      • Batch Image Upload
      • Item Categories
        • Add New Category
        • Ordering Categories
      • Sales Tax
        • Sales Tax Categories
        • Sales Tax Mode
        • Mass Change Sales Tax Category
      • Solicited Items
      • Export Items
      • Working With Items
        • Item Lists & Reports
        • Choose Items Filters
        • Choose Items Sort
        • Coupon Codes
        • Gift Certificates
        • How To Hide An Item
        • How To Track "Paddle Raise" Donations
        • How To Renumber Items To Group By Category
        • How To Set The Next Item Number
        • Setting Donation Levels
        • How To Add Donations Items To Catalogs
        • Change Donation Item
        • After Event Sales
      • F.A.Q. - Items
        • What Are Biddable Items?
        • What Are Item Values?
        • Import Title vs Description?
        • How To Manually Add Shipping And Handling
    • Online Settings
      • Monitor Auction
      • Online Bidding
        • How To Convert To An Online Only Auction
        • How To Pause An Online Auction
        • How To Set-Up Online Pre-Bidding
      • Kiosk Mode Bidding
        • Kiosk Mode Slide Shows
        • Mobile Device Locking
      • Working With Online Settings
        • Set Up Online Pay Later
        • Reopen Online Bidding
        • Set Up Tickets For Limited Times
      • F.A.Q. - Online Settings
        • Automatic Payment Processing?
        • What Happens When Bidding Ends?
        • What Is Online Pre-Bidding?
        • How Do Bidders Pay?
    • Organizations
      • Access All Auctions
      • Account Balance
      • Tag Maintenance
      • Create New Organization
      • Auctria License
        • License Details
        • Upgrade Subscription
      • User Accounts
        • User Permissions
        • Adding Users
        • Edit Users
        • Removing Users
      • Working With Organization
        • How To Change A User Email
        • How To Change The Organization Contact Email Address?
        • Timezones
        • Switching Organizations
      • F.A.Q. - Organization
        • Can User Permissions Differ Per Event?
        • How Do I Set Up A Mock Or Test Auction?
        • How A Bidder Can Create A New Organization
    • Printing
      • Bid Sheets
        • Defining Bid Sheet Columns
        • Remove Item Number Or Bidder Number
        • Customize Bid Sheets
        • Bid Sheets Appearance
        • Download Bid Sheets
        • Print Bid Sheets 2 Up
        • List Terms and Conditions
      • Auction Catalog
        • Customize The Auction Catalog
        • Download Auction Catalog
        • Print Auction Catalog Booklet
      • Display Pages
        • How To Fix Blank Pages When Printing
      • Gift Certificates
      • Live Reporting Sheet
      • Word Documents
        • Word Templates
        • Labels
          • Bidder Labels/Paddles
          • Item Labels
          • Donor Mailing Labels
        • Template Reference
      • Stationery
        • Attach Stationery
        • Create Stationery
        • Upload Stationery
      • Working With Printing
        • How To Pre-Populate Bid Sheet Values
        • How To Print Quantity On Bid Sheets
      • F.A.Q. - Printing
    • Raffles
      • Raffle Details
      • Add Raffle Ticket Item
      • Add Raffle Prize Item
      • Working With Raffles
        • Creating Raffles
        • How To Add Existing Raffle Tickets
    • Reports
      • Item Reports
      • Donor Reports
      • Bidder Reports
      • Ticket And Sponsorships Reports
      • Raffles Reports
      • Financial Reports
      • Other Reports
      • Working With Reports
        • Reports Filtering
          • Filter the Records Shown
          • Selecting By Tags
        • Reports Settings
          • Report Sort Order
          • Choosing Columns
        • Views
        • Modify Records
          • Delete Multiple Records
          • Mass Changes
          • Edit Rows
    • Sponsorships
    • Tickets
      • Sell Tickets
        • Sell Sponsorship Tickets
        • How To Change The Purchaser To A Guest
        • How To Refund Tickets
      • Ticket Details
      • Online Ticket Sales
      • Add New Ticket Item
      • Repair/Reissue Tickets
      • E-Tickets
      • Ticket Statements
      • Working With Tickets
        • How To Change Tickets
        • Tickets During Check-in
        • Ticket Options
        • Managing Ticket Sales
        • Mismatched Tickets
        • How To Give Free Tickets
        • How To Give Donated Tickets
        • How To Create A Faculty Ticket
        • How To Fix Tickets Without Admissions
        • How To Turn A Ticket Into A Donation
        • How To Remove Ticket Sales From Website
      • F.A.Q. - Tickets
        • Sell Tickets From Dashboard?
        • Why So Many Emails
    • Website
      • Set The Website Address
      • Website Dashboard
        • Global Website Options
        • Export Website
        • Import Website
      • Website Editor
        • Opening The Editor
        • Website Editor Sidebar
        • Edit Website Pages
          • Edit Current Section
          • Edit Current Row
          • Edit Columns
        • Select Website Pages
          • System Pages
        • Preview Website Pages
        • Current Page Settings
        • Theme Settings
          • Theme
          • Add Theme Color
          • Add Custom Variable
          • Add Font
        • Site Settings
      • Website Content
        • Headers And Footers
        • Column Content
          • Button
          • Callout
          • Content Cards
          • Countdown
          • Divider
          • Document Preview
          • Embedded Content
          • Heading
          • Hero Element
          • HTML
          • Image
          • Image Carousel
          • Item Image Carousel
          • Map
          • Parallax Image
          • Profile Bar
          • Profile Cards
          • Progress Tracker
            • Show All Bidder Donations In Thermometer
          • Quote
          • Social Bar
          • Text Element
          • Video
        • Row Content
          • Donation Element
          • Donor Catalog
          • Footer
          • Header
            • Header Links
          • HTML-Row
          • Item Catalog
            • Configure Items Displayed
            • Item Catalog Style
            • How To Change Catalog Button Colors
          • Item Details
          • Leaderboard
          • Solicit Items
          • Sponsors Catalog
          • Sponsors Row
        • Add New Page
        • Add New Row
        • Add Section
      • Working With Websites
        • Common Element Actions
        • Add Style
          • Background
            • Background Color
            • Background Image
            • Background Repeat
          • Fonts
          • Height
          • Margin And Padding
          • Text Align
          • Border
          • Thermometer
          • Custom Style
          • Advanced Styling
            • Styling By Target
            • Styling by Code
        • Add Behavior
          • Website Element Visibility
            • Date And Time View
        • Choose File
        • Choose Image
        • Color Picker
        • Configure Menu Entries
          • Special Pages
        • How To Track Visitors
        • How To Embed Audio Files
        • Live Streaming Support
          • YouTube Live Chat
          • Custom Live Streaming
        • The Shopping Cart
        • Custom Cards In The Item Catalog
        • Add Button Linked To A Page
        • How To Get A QR Code
        • Setting The Landing Page
        • Fundraising Under COVID-19
          • Canceled Tickets
          • Message Starters for Online Auctions
      • F.A.Q. - Websites
        • Why Won't My Items Show In The Catalog?
        • How Do I Add A Sponsor Page?
        • How Do I Display My Menu Entries?
        • How Do I Move Elements?
        • How To Add Cash Donations To Website
        • How To Hide Website Pages
        • How Do I Link Images?
        • Registration Page Missing
        • Modify Bidder Registration Form
        • How Do I Redirect My Website
        • How To Create A Save-The-Date Page
        • How To Create A Coming Soon Page
        • Why Is My Content The Same On All Pages?
        • How Do I Switch Website Editor?
  • Auctioneer Experience
    • Virtual Live Gala
      • Add Live Auction Page
      • How To Add A Pop-Up Video
      • Virtual Live Auction Items
      • Virtual Live Item Setup
      • Virtual Live Gala Tickets
      • Virtual Paddle Raise
      • Live Auction Controller
        • Multi-Item Mode
        • Next Up
        • Active Group History
    • Auctioneer Resources
  • Bidder Experience
    • My Profile
    • My Account
      • Update Ticket Details From My Account Page
    • Tickets And Guests
    • Auction Website
      • Online Bidding
      • Ticket Sales
      • Corporate Ticket Sales
      • How To Place Auction Website Bids
    • Kiosk Mode Bidding
    • Text Bidding
    • Bid Extension For Bidders
    • F.A.Q. - Bidder Experience
      • How To Change A Maximum Bid
      • What Is Proxy Bidding?
      • How Do I Star An Item?
  • Auctria Mobile Apps
    • Auctria Admin
      • Mobile Checkout
        • Admin App Example Screens
    • Mobile Bidding
      • Bidder Mobile App
      • How Bidders Sign In
      • Sign Into A Different Event
  • Frequently Asked Questions
  • Auctria Resources
    • What's Happened In Auctria
    • Popular Pages
    • New And Updated Pages
    • Glossary
  • Advanced Features
    • Adding Custom CSS
      • Site Custom CSS
      • Current Element Custom CSS
        • Checkout Form Stylings
        • Item Catalog Stylings
        • Item Details Stylings
        • Sponsor Catalog Stylings
        • Video Element Stylings
    • Template Reference
      • Bidder Reference
      • Bid History Reference
      • Donor Reference
      • Item Reference
      • Item Catalog Reference
      • Item Category Reference
      • Payment Reference
      • Payment Split Reference
    • Advanced Mode
    • Custom Website Variables

F.A.Q. - Bidders

Frequently Asked Questions - Bidders

See Working With Bidders for more useful information.

Common Questions

  • Do Guests Have To Register?
  • When Are Guests Charged?
  • Link vs Merge Bidder
  • Setting Up Meal Choices?
  • Why Use Access Tokens?
  • Will Registering Online Create Duplicates?
  • Turn Off Bidder Numbers?
How To Give Auction Credits
Do Guests Have To Register?