# Email Statements

For online auctions, you have the option to email a statement to the bidder with a payment link. The first steps are often times used to customize the statement to include the information and options you want. See Bidder Statements for more information on this.

# Edit Email Statements

Aside from the common statement options that are available you can also customize and edit the email content of the statement.

This is an example of an Email Statement with a "Pay Balance Online" button/link:

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To modify the "Email Statement", from the Bidder Statements page click through Statements > Email Statements and then click on Edit Statement Email to open the Email Editor pre-populated with the "Bidder Statement" template.

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Changes are automatically saved during the editing process. When you are happy with the email you can return to the Email Statements page and continue with sending.

# Linked Bidders

If you want to address Linked Bidders together there is a field, Bidder.GreetingNames, that can be used in email & Word Templates that will work with the "linked bidders" to generate a 'friendly' name suitable for a "greeting".

If the bidders John Smith and Jane Smith are linked then their greeting would be John & Jane Smith. If they are John Doe and Jane Smith it would be John Doe & Jane Smith.

# Select Recipients

Click the Select Bidders tab and use the Choose Bidders functionality to select the Bidders to receive email statements.

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When you are ready to send the statements to the selected bidders by email, click Email Statements.

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A popup window will appear asking you to confirm sending the statements. Click Continue.

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A message will appear notifying you that the statements are being sent.

A success message will flash at the top of the screen after the statements have been sent.

Last Updated: 12/5/2019, 4:23:36 PM