Tickets Concepts (updated)

An important aspect of an event is often Tickets as they are a key part of how Auctria helps run your in-person event.

IMPORTANT
Tickets are tied directly to Bidders and Bidder Record creation. Tickets should be used for event admission requirements only.

Please note, when selling tickets via the Auction Dashboard always use the Sell Tickets function to ensure the connection to bidder record creation is maintained.

Admissions

All Ticket items require a value be set for the Admission Tickets Included under their For Sale Items section. This is what triggers the underlying functionality to create the "tickets" and build out the bidder records attached to the tickets.

Buying Tickets

When a visitor to your auction website purchases a ticket item, the Bidder Registration functions are triggered during the Checkout process.

Selling Tickets

Although your guests will mostly be buying tickets you can also sell them tickets via the Auction Dashboard. The only way to do this correctly is to use the Sell Tickets function as it will trigger the bidder creation process where the Record Purchases function would only record the sale of the For Sale Item (the Tickets item in this case) and not attach any bidders to it.

Ticket Extras

Providing Ticket Items for your guests also allows you to add some additional features such as providing for Meal Choices as well as creating Tables and assigning Seats to those table.

Meal Choices

Along with helping with the management of attendance using Ticket items also allows you to have Meal Choices as an options for the ticket item.

Tables And Seating

As part of the Ticket Item set up you can also create a Table when the ticket is purchased. Often this is when there are larger numbers of admissions included with the ticket as well as being a very common approach to "Sell Sponsorships" for an event.

See Tables and Seating and Assign Seating for more information on how these feature sets work.