Bidder Access Tokens
A Bidder Access Token is a link in an email (or text) that allows the bidder to access the auction web site and bid without having to sign in or even set up a password. Using Bidder Access Tokens can make getting your bidders online much smoother.
A Bidder Access Token can be sent from several places including the "Send Access Tokens" page. They can also be sent directly to a bidder from the check-in page or at sign up. You can add a Generate Access Token element to your web site so bidders can go to the web site and request the email themselves. See Bidders in Online Auctions and Add an Element for more information.
Sending Bidder Access Tokens
Bidder access tokens can be sent to groups of bidders.
Select the recipients to be included by clicking on the Options menu (3 vertical dots).
The bidder will receive a simple email similar to the one below.
They can click on the embedded link to be taken to the auction web site as that bidder.
If Text Messages are enabled for the auction/event, the bidder will also receive a text message if they have a mobile telephone number in their bidder details.
Sending Bidder Access Tokens From Check-In
A bidder access token can be sent directly from the bidder check-in page.
On the bidder check-in page, locate the bidder(s) you want by searching for their name or bidder#, and then select the bidders to send a bidder access token to. Click the Send Access Token button.
Self Serve Bidder Access Tokens
You can add a Generate Access Token element to your web site so bidders can go to the web site and request the email themselves.
In the web site editor, move over the side bar and click on Elements --> Advanced and drag the Request Token element on to your page.
The element allows the bidder to enter their email address.
Bidder Access Tokens Via Text
If you have enabled the Text Messages feature, a bidder can text the word web to the auction phone number and the system will respond with a text message that contains a link that will sign them into the web site as the bidder they are registered as using that mobile telephone number.