My Account
The My Account page provides bidders with an overview of their account. This information includes such things as their Account Summary, Bidder Details, and any relevant transaction tabs.
All examples taken from a demonstration event.
Account Summary
The Account Summary section shows the account totals and includes a Pay Now button (if credit card integration is enabled).
Bidder Details
The Bidder Details section shows the current contact information which includes their Credit Card (if registered), and their Meal Choice (if applicable with their assigned ticket) and allows them to Update most of this information at the click of a button using the Update and/or Set Password buttons. Bidders can also force a Sign Out from this page.
Update
Clicking the Update button will open the Update Details window allowing the bidder to update their address details.
An example bidder "Address" (and optional "Meal Choice") pop-up editing window.
Set Password
The Set Password button will open the Set Password window allowing the bidder to change their password at their convenience.
Bidder Credit Card Updates
Add Credit Card
If the bidder does not have a credit card on file, they can click on the Register Credit Card link and open the Register Credit Card window.
An example showing the window when the event is in Test mode.
Remove Credit Card
If the bidder chooses, they can click on the Remove Card link to clear their currently registered credit card.
An example based on using a Test mode credit card number.
Clicking on the Remove Card link will also pop-up a confirmation window to verify the bidder wants to remove their registered credit card.
Transactions
At the bottom part of the page below the Account Summary and Bidder Details sections are tabs for the relevant bidder transactions that have been recorded.
Active Bids
The Active Bids tab shows the current active winning bids for the bidder including noting if any are related to Proxy Bidding amounts.
Purchased Tickets
The Purchased Tickets tab will show all of the tickets that have been purchased by the bidder and provides an Update Details button for the bidder to add more details to their guests as needed.
An example of demonstration bidder "Earl Garcia" Purchased Tickets.
NOTE
NOTE The Purchased Tickets tab will only be displayed if the bidder actually purchased tickets to the event. Please see Update Ticket Details From My Account Page for more information on using the Update Details button.
Statement
The Statement tab shows similar details to what can be expected on the guest's Bidder Statement.
An example showing Items Won, Purchases, and Donations.This is the same information displayed after clicking the Pay Nowbutton or the Shopping Cart icon.
INFORMATION
If a Donation has not yet been paid for, there will be a Remove button available for the bidder if they change their mind.
Paying Online
To begin the Pay Online process, click on either the Pay Now button of the Shopping Cart icon after signing into the event.
Clicking on one of these triggers will open the Shopping Cart as it appears for those with a current Bidder Record for the event.
This process continues in the same manner as The Shopping Cart default functionality.
INFORMATION
If a Donation has not yet been paid for, there will be a Remove button available for the bidder if they change their mind.
Reviewed: February 2023